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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

October 07, 2022

Very professional and timely. Felt that my needs were addressed and clearly explained. Very happy with their service. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana
Oct 10, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review, Jeff. We appreciate your business!

October 06, 2022

Frank was polite, helpful and answered all of my questions. Everything i was worried about was looked over and he even added an update to my car that I was unaware of. Would love to work with Frank More

by Ramirezawilfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 06, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. We appreciate your business and happy to hear your experience with Frank went great!

October 06, 2022

Top notch service from both Yohana and Elizabeth. Not only were they very courteous, but also made sure my replacement stereo was installed in record time. Thx RW Fiat. More

by thejoas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana, Elizabeth
Oct 06, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. We appreciate your business and are glad to hear you had a great experience with our advisors Yohana and Elizabeth!

October 06, 2022

Service staff were very kind and helpful. Waiting time was long but they were very busy More

by parkdacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flores
Oct 06, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. We appreciate your business!

October 05, 2022

I'm gonna be really transparent the customer service is very under par ...I always try to get in touch with the sales manager and he is never available and the person at the front desk does the minimum att More

by morentingustavo_1989
Recommend Dealer
No
Employees Worked With
Jeimy
October 05, 2022

Frank in the service department helped me get through some early problems. If I still had my company, I would have hired him on the spot. More

by 1krugler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Jonathan Olvera, Swan Kim
Oct 05, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review, Krugler. We are thrilled to hear you had a great experience!

October 05, 2022

They did everything so we can afford the car that we want. They were very helpful and explained all the necessary details. More

by pinkydacs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurtado, Jonathan Olvera
October 05, 2022

I’m very happy with the service department, they do great job and they are very honest, Joe service manger is very professional and helpful and he care about Costumer's need , Frank service advisor is very More

by Dominic
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 05, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review, Dominic. We appreciate your business!

October 03, 2022

Frank Moreno Service Advisor excellent, super helpful. Was impressed with speed of service. Out of there within a couple hours. More

by BYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Moreno, Elizabeth ?
Oct 04, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. We appreciate your business!

October 03, 2022

Easy to get car serviced. Always friendly, helpful and respectful. Doing their best to satisfy the customer. More

by ARMORINSCALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
Oct 04, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review, Armorinscale. We appreciate your business!

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