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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,530 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,530 reviews

October 03, 2022

Great service especially in the service department they communicate well car is always ready and everything is explain More

by gonzalo611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth in the service department
Oct 04, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review, Gonzalo. We appreciate your business!

Oct 04, 2022 -

gonzalo611 responded

Great service especially in the service department they communicate well car is always ready and everything is explain

October 02, 2022

Everyone there are always super friendly. My car was checked and service completed in a timely manner. More

by Lagos08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 04, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review, Lagos. We appreciate your business!

October 02, 2022

My check-in staff were friendly. Unfortunately while waiting for my vehicle I heard many young staff cursing and using foul language. For being an alleged high-end vehicle dealer it More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Oct 04, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 4 star review, Jimmy. We appreciate your business and honest feedback. I will have a talk with my team to improve professional decorum.

October 01, 2022

Very good service by the customer service department particularly ms. Hohanna who advised me to buy a new tire More

by G.DARTNALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hohanna
Oct 04, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 4 star review, G Dartnall. We appreciate your business! Where can we improve our business to earn a 5 star review from you on your next visit?

September 29, 2022

Professional, thoughtful and courteous . Felt comfortable with service and never doubted their integrity . As a result of the great service, I am considering purchasing another Alfa More

by MRLEGALHELP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohanna
Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the feedback for Yohanna! Please let us know when you're ready for the next Alfa!

September 27, 2022

Frank was a true professional who went above & beyond to provide excellent customer service 💯🔥 I was very happy despite a costly repair. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the great review! We're so glad to hear that Frank delivered such a successful service experience!

September 27, 2022

Helpful front desk. Allowed me to drive car while waiting for parts which saved me money. More

by AMANDAHAFFLEY
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review!

Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the feedback for Frank! Thank you for your business!

September 27, 2022

Really appreciate how they took care of me was able to get a rental no problem. Notified soon as my car was ready keep up the great service. More

by childressc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

We're thrilled to hear you had a great experience with our team. Thank you for the shout-out!

Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the feedback for Frank! Thank you for your business!

September 26, 2022

Got me in quickly, handled the repair quickly and with no hassle. Found something I didn't know was wrong, and took care of that too. All on a Saturday before closing! Great experience. More

by ELISABETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know name
Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

It is awesome to hear that you had such a positive experience with our service department. Thank you for the 5 star shout-out!

September 26, 2022

Excellent service from beginning to end. Thank you Eric, David and Jeimy. You three were fantastic and I’m very happy with all your help and assistance. More

by GEOZOMEG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, David, Jeimy
Sep 29, 2022 -

Van Nuys Alfa Romeo Maserati responded

It is awesome to hear you were so happy with your experience. That truly makes our day!

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