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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,336 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,336 reviews
May 25, 2020
don't keep their sales promises,they treated me like a don't keep their sales promises, they treated me like a liar. Bad experience after close the deal. I would not recommend it to my friends. don't keep their sales promises, they treated me like a liar. Bad experience after close the deal. I would not recommend it to my friends. More
by pablo.a.manrique
Verified CustomerEmployees Worked With
Manny
May 25, 2020
Had a great experience I came from far and was glad everything worked out well. Great staff from beginning till end. I definitely will return in the future everything worked out well. Great staff from beginning till end. I definitely will return in the future More
by BELALEJANDRO
Employees Worked With
Joe Abdo, David Flores, Mickel Sophoclis
May 25, 2020
Bait and switch. The price doesn't include installed options and you can't buy the car without the options... huh?!! Seriously, they raised the online price by 15% ($5k) and said the options were manda options and you can't buy the car without the options... huh?!! Seriously, they raised the online price by 15% ($5k) and said the options were mandatory. That doesn't sound like an "option.” What a waist of time. More
by Azfreerider
Employees Worked With
Reza Shahriar
May 25, 2020
Excellent Service. Very Satisfied. Will definitely refer family and friends. Process was so easy and Rodrigo made things go by fast. Michelle made the appointment easy and checked up on me after. My sales p family and friends. Process was so easy and Rodrigo made things go by fast. Michelle made the appointment easy and checked up on me after. My sales person was new and as well took time to make sure we were good and followed up the next day More
by YV
Employees Worked With
Rodrigo Mancilla, Michelle Kandilian
May 25, 2020
We want to thank sia for being patient with us we love the new car the only bad thing I can say has nothing to do with sia. Russell Westbrook needs to get rid of reza he is completely horrible and tries the new car the only bad thing I can say has nothing to do with sia. Russell Westbrook needs to get rid of reza he is completely horrible and tries to get more money out of you and my family didn’t appreciate him being so rude. He laughed at my mothers income and said she wouldn’t be able to get the car we wanted and guess what we got it. So please get rid of him. He lost business once from us but sia is the one that helped us get this car. More
by sandradianna0419
Employees Worked With
Reza Shahriar, Sia Raissian
May 24, 2020
We were ready to walk out with out a deal, but Rodrigo made it happen. We really appreciate all his help. Extremely grateful to have met him. made it happen. We really appreciate all his help. Extremely grateful to have met him. More
by eduardocruz562
Employees Worked With
Melvin, Rodrigo Mancilla, Reza Shahriar
May 24, 2020
I highly recommend Russell Westbrook in Van Nuys . Had a great experience. Always I have the best customer service experience with Benny Marikta at service department . great experience. Always I have the best customer service experience with Benny Marikta at service department . More
by allen.danilof
Employees Worked With
Benny Marikta
May 24, 2020
First time to go here did’nt expect its soo busy but Rene Robles from sales help me a lot, his very kind and he explain every little detail to me. Robles from sales help me a lot, his very kind and he explain every little detail to me. More
by Ryan Roldan
Employees Worked With
Rene Robles, Shadi Abdelhadi
May 24, 2020
Oscar desde que entre al dealer me trato muy amable siempre muy respetuoso y muy profesional gracias por su alluda gracias por ser muy profesional siempre muy respetuoso y muy profesional gracias por su alluda gracias por ser muy profesional More
by jquevedo677@gmail.com
Employees Worked With
Oscar sanchez , Oscar Sanchez, Mickel Sophoclis, Alex Klaumenzer, Shayan Ghelichkani
