Van Nuys Chrysler Dodge Jeep Ram

Osiel and Mark Sellz made my car buying experience as fluid as one can ask. Full transparency and communication was top notch. Highly recommended through friends and family. fluid as one can ask. Full transparency and communication was top notch. Highly recommended through friends and family. More

service Service was Alex he was easy fast and did what i needed with out an appointment and had the car back to me washed and clean sooner then promised great Service was Alex he was easy fast and did what i needed with out an appointment and had the car back to me washed and clean sooner then promised great person to deal with More

Dealership ship, was cool kinda disappointed cause of my purchase their was a ripped tire on the front passenger side and it was supposed to be replaced when I got the vehicle and it did not happen. purchase their was a ripped tire on the front passenger side and it was supposed to be replaced when I got the vehicle and it did not happen. More

Scheduling issue An appointment was scheduled in advance to get my spare key programmed (which they couldn't find when I purchased the vehicle). When I arrived I was t An appointment was scheduled in advance to get my spare key programmed (which they couldn't find when I purchased the vehicle). When I arrived I was told I wasn't scheduled, which was frustrating. Another customer getting checked in had the same issue, so there's a breakdown with your scheduling gal that needs to be fixed. Anyway, Benny stepped in and got my vehicle into service right away and walked it through. Benny saved the day! More

Amazing sales guy!!!! Very patient man and very knowledgeable. He also answers you with a smile and makes shopping for a car hassle free. He was simply amazing with his cus Very patient man and very knowledgeable. He also answers you with a smile and makes shopping for a car hassle free. He was simply amazing with his customer service and shows you the car hands on before buying. I recommend Oscar Sanchez for any car purchase. Thank you sir! More

Jeep is all better Benny was super helpful with getting my Jeep Cherokee in for required service when my car was unsafe to drive. He also organized a rental for me and Benny was super helpful with getting my Jeep Cherokee in for required service when my car was unsafe to drive. He also organized a rental for me and delt with all the warranty information. More

Making it happen! My experience at Russell Westbrook Van Nuys was very informative and satisfying. I went in knowing exactly what I wanted and they made it happen. I wa My experience at Russell Westbrook Van Nuys was very informative and satisfying. I went in knowing exactly what I wanted and they made it happen. I was shuttled to a large lot with every selection you could want. Sam patiently walked the lot until I was satisfied with my choice. Sam and Reza both explained options for leasing or buying with my trade-in and made my choice an enlightening and informative one with no regrets. A Pleasant experience without feeling like I got the short end of the deal. Mike with Finance was a very cool and down to earth guy who made the processing easy, quick, and informative, as well. More

Disappointed I went in for a simple oil change and multi-point inspection. They recommended I replace my in-cabin air filters and when I later went to install the I went in for a simple oil change and multi-point inspection. They recommended I replace my in-cabin air filters and when I later went to install the new filter myself I found the old filters had been removed and there were NO filters in the car. That should never happen. More

Allen was excellent and made sure the process was smooth and quick. Allen made sure that I was squared away and that everything was taken care of. and quick. Allen made sure that I was squared away and that everything was taken care of. More