Van Nuys Chrysler Dodge Jeep Ram

Thank you Vahe!! Vahe is one of the best service providers I've had to date at any dealership. Although it was a very busy day for service, he took the necessary time Vahe is one of the best service providers I've had to date at any dealership. Although it was a very busy day for service, he took the necessary time to explain everything to me to ensure I felt comfortable with the decision I was making for work to be done. He also communicated with me throughout the day, to keep me updated on the service and time that my vehicle was ready. Westbrook Jeep is lucky to have Vahe on the team! More

Russell Westbrook Van Nuys Used the quick oil change and inspection option and was in and out with no appointment. Alex was fun to work with. I shot some hoops while I waited. Used the quick oil change and inspection option and was in and out with no appointment. Alex was fun to work with. I shot some hoops while I waited. More

Great customer service Went in for repairs and was helped quick and very professionally. Would definitely bring my mopar back here again for service. Ask for Alan he’s the m Went in for repairs and was helped quick and very professionally. Would definitely bring my mopar back here again for service. Ask for Alan he’s the man to talk to 👍 More

Excellent service! Very professional and responsible! Easy to deal with. Had a good experience with service. Special thank you to Hector for good advice and professional Very professional and responsible! Easy to deal with. Had a good experience with service. Special thank you to Hector for good advice and professionalism. Five stars! More

Routine service Excellent customer service from Benny, very friendly and helpful and gave me a great deal they currently had going. Enrique did a great job on the ser Excellent customer service from Benny, very friendly and helpful and gave me a great deal they currently had going. Enrique did a great job on the service of my Jeep. More

Big Screwup Made Right I had walked out of the dealership, furious that the appointment I made via chat with Virgil wasn’t on the schedule and the first serviceman I spoke t I had walked out of the dealership, furious that the appointment I made via chat with Virgil wasn’t on the schedule and the first serviceman I spoke to wasn’t helpful. Fabian came after me and made things right by arranging an Uber to drive me home while my car was in the shop free of charge and gave me his number to make future appointments. Still my appointment should have been on the books. More

Friendly Knowledgable Salesman The Dealership was well staffed and had a large inventory of vehicles. The salesman Kevin Machado spent time and explained the features of the newest The Dealership was well staffed and had a large inventory of vehicles. The salesman Kevin Machado spent time and explained the features of the newest model to us. More

Max in Finance is awesome! I had been shopping for this specific car for a couple of months and had visited a couple dealerships. Nobody was willing to work with me and neat wha I had been shopping for this specific car for a couple of months and had visited a couple dealerships. Nobody was willing to work with me and neat what I wanted to make this deal happen. I worked with Joshua Rios who I initially communicated with via email and was very willing to help and answer all my questions from the begining. From there I spoke with his manager Chris who verbally agreed to all the details I was requesting before I made the 1.5 hour drive. Finally we last but not least, we were directed to Max! once we were ready to review the contract and get our feelings on paper. Max was amazing and very thorough on explaining our lease to us. He made sure we understood all the numbers and held our hand through the whole contract. I showed up and within 2 hours I was in my car and on my way home! More

Beyond happy!! I cannot say enough wonderful things about this dealership!! My experience with my sales advisor Oscar Sanchez was incredible. Oscar is the absolute b I cannot say enough wonderful things about this dealership!! My experience with my sales advisor Oscar Sanchez was incredible. Oscar is the absolute best! He is extremely knowledgeable and very friendly. He really cared about my experience while I was there. He answered every single question I had and explained everything in detail. Purchasing/Leasing a vehicle can be a scary and long process. Oscar made me feel comfortable and at ease every step of the way. The entire staff was professional, friendly, and helpful. Leslie in finance was a joy to work with. Of course Oscar is my favorite as he made it all happen. The sales manager Andres is absolutely fantastic as well! It makes sense why this dealership does so well and is so highly regarded. If you're looking for a Jeep, don't even bother with any other dealership. Russell Westbrook is by far the best Jeep dealer in LA! I've never been so happy in a vehicle as I am in my new Wrangler! Thank you thank you thank you! More

Great Experience I called and made an inquiry online. I got an immediate response. I then got a call from Jocelyn. She scheduled me to come see and drive the car. Then I called and made an inquiry online. I got an immediate response. I then got a call from Jocelyn. She scheduled me to come see and drive the car. Then I got a call from Rene. He made sure that I was coming and he let me know that he would show me the car. I arrived and I was greeted. It was good to see salespeople that were smiling. They sent Rene to us. He greeted us and brought the car over. We got the test drive. We went inside and we discussed terms. We were looking for a fair amount for our trade. The first offer was a low. Rodrigo came over and made our day. We made the deal. Nabil was friendly and great also. We are satisfied customers. Thank to to the entire dealership.. More