Van Nuys Chrysler Dodge Jeep Ram

Excellent service Alan my service representative was great!!! He was with me every step of the way with updates on the progress of my vehicles repairs. Thank you Alan my service representative was great!!! He was with me every step of the way with updates on the progress of my vehicles repairs. Thank you More

Steven Was Awesome! After having a bad experience with another dealership, I had an amazing experience with you guys. Steven was so awesome and helpful, really worked for After having a bad experience with another dealership, I had an amazing experience with you guys. Steven was so awesome and helpful, really worked for me and seemed like he really cared. Would recommend him to anyone for sure! More

Service This dealer has been a great help for my working credit. As soon as we walked in they were very friendly and informative on helping us purchase the ty This dealer has been a great help for my working credit. As soon as we walked in they were very friendly and informative on helping us purchase the type of car me and my husband were looking for. We walked out with a car and are very happy on the outcome. More

Issue not fixed but took 2 days to inform client I have told them the issue and requested to drive with the mechanic but said it’s fine. I only found that the issue was not fixed when they called me I have told them the issue and requested to drive with the mechanic but said it’s fine. I only found that the issue was not fixed when they called me 2 days after to pick up the car. Only then I found out the the mechanic was not able to reproduce the issue. The issue was fixed before but keeps happening. It was in the car’s history so they should have an idea. Why did it took 2 days and only when I was picking up the car that they will tell me the issue is not reproducible. Why would they inform me that car is ready for pick up when issue is not resolved. Although there was another issue with the sliding door of the car, the main issue was not fixed and I was not informed of the status until that day Benny informed me that car is ready for pick up. When I was picking up the car, Benny didn’t even explained why that happened. He just gives the paper and told me I need to reschedule. When I told him why he didn’t inform Me about the main issue, he just said “at least the sliding door was fixed” what kind of service guy would answer that? This had happened 2 times already with the same service guy. The other guy who was trying to help me was nice to scheduled me again the soonest possible time. More

Great Experience! I traded in my Jeep and purchased a new Dodge Charger GT on Black Friday. Derrick was our salesman and he was very polite, patient and considerate. Le I traded in my Jeep and purchased a new Dodge Charger GT on Black Friday. Derrick was our salesman and he was very polite, patient and considerate. Leslie in the Finance Department was also great! This dealership has an awesome team! More

Good experiance once you get there. So Let me say I didn't have a great first impression with their online sales team. I had three different people call me and not one followed through So Let me say I didn't have a great first impression with their online sales team. I had three different people call me and not one followed through with anything they promised. It wasn't till I got ahold of Joshua and he was amazing. He stayed on top of the process the whole way through. More

Service Dept My service advisor Benny is fantastic! Benny always provides quality customer service any time I come in. I really do appreciate his efforts making it My service advisor Benny is fantastic! Benny always provides quality customer service any time I come in. I really do appreciate his efforts making it a 5 star experience. More

Jeep search Came in not knowing exactly what I wanted but I left with exactly what I was looking for! Julio was my sales rep and he was very attentive and worked Came in not knowing exactly what I wanted but I left with exactly what I was looking for! Julio was my sales rep and he was very attentive and worked with us to find the best Jeep. I am so happy with my Jeep Compass! More

Russell Westbrook Chrysler Jeep and Dodge Difficult to get an appointment but once you are scheduled then it’s pretty smooth. Thank you to Hector, you were very helpful in getting me scheduled Difficult to get an appointment but once you are scheduled then it’s pretty smooth. Thank you to Hector, you were very helpful in getting me scheduled. I had trouble even setting up an appointment until Hector stepped in and found an appointment within reason. More

Excellent Experience Christian Z. and Sahak were welcoming, attentive and very helpful. Sahak was friendly and his customer service was outstanding. I am happy with my pur Christian Z. and Sahak were welcoming, attentive and very helpful. Sahak was friendly and his customer service was outstanding. I am happy with my purchase and experience. More