Van Nuys Chrysler Dodge Jeep Ram

Thank you Julio I was just browsing at the Wranglers and I happen to be approached by Julio and I got to say very charismatic and easy to communicate with. Very strai I was just browsing at the Wranglers and I happen to be approached by Julio and I got to say very charismatic and easy to communicate with. Very straight forward, understands and treated me as a smart buyer. Made the process easy, so I ended up buying the Wrangler I always wanted.. Thank you Sweaty!! More

Friendly Service from Oscar Oscar the service advisor was very friendly and helpful. He set me up with a rental car right away because he estimated the diagnosis of my car's prob Oscar the service advisor was very friendly and helpful. He set me up with a rental car right away because he estimated the diagnosis of my car's problem would take more than a day. I got my car back the next day, and the problem is mostly fixed. More

Friendly Knowledgable Salesman The Dealership was well staffed and had a large inventory of vehicles. The salesman Kevin Machado spent time and explained the features of the newest The Dealership was well staffed and had a large inventory of vehicles. The salesman Kevin Machado spent time and explained the features of the newest model to us. More

Big Screwup Made Right I had walked out of the dealership, furious that the appointment I made via chat with Virgil wasn’t on the schedule and the first serviceman I spoke t I had walked out of the dealership, furious that the appointment I made via chat with Virgil wasn’t on the schedule and the first serviceman I spoke to wasn’t helpful. Fabian came after me and made things right by arranging an Uber to drive me home while my car was in the shop free of charge and gave me his number to make future appointments. Still my appointment should have been on the books. More

Routine service Excellent customer service from Benny, very friendly and helpful and gave me a great deal they currently had going. Enrique did a great job on the ser Excellent customer service from Benny, very friendly and helpful and gave me a great deal they currently had going. Enrique did a great job on the service of my Jeep. More

Max in Finance is awesome! I had been shopping for this specific car for a couple of months and had visited a couple dealerships. Nobody was willing to work with me and neat wha I had been shopping for this specific car for a couple of months and had visited a couple dealerships. Nobody was willing to work with me and neat what I wanted to make this deal happen. I worked with Joshua Rios who I initially communicated with via email and was very willing to help and answer all my questions from the begining. From there I spoke with his manager Chris who verbally agreed to all the details I was requesting before I made the 1.5 hour drive. Finally we last but not least, we were directed to Max! once we were ready to review the contract and get our feelings on paper. Max was amazing and very thorough on explaining our lease to us. He made sure we understood all the numbers and held our hand through the whole contract. I showed up and within 2 hours I was in my car and on my way home! More

Beyond happy!! I cannot say enough wonderful things about this dealership!! My experience with my sales advisor Oscar Sanchez was incredible. Oscar is the absolute b I cannot say enough wonderful things about this dealership!! My experience with my sales advisor Oscar Sanchez was incredible. Oscar is the absolute best! He is extremely knowledgeable and very friendly. He really cared about my experience while I was there. He answered every single question I had and explained everything in detail. Purchasing/Leasing a vehicle can be a scary and long process. Oscar made me feel comfortable and at ease every step of the way. The entire staff was professional, friendly, and helpful. Leslie in finance was a joy to work with. Of course Oscar is my favorite as he made it all happen. The sales manager Andres is absolutely fantastic as well! It makes sense why this dealership does so well and is so highly regarded. If you're looking for a Jeep, don't even bother with any other dealership. Russell Westbrook is by far the best Jeep dealer in LA! I've never been so happy in a vehicle as I am in my new Wrangler! Thank you thank you thank you! More

Great Experience I called and made an inquiry online. I got an immediate response. I then got a call from Jocelyn. She scheduled me to come see and drive the car. Then I called and made an inquiry online. I got an immediate response. I then got a call from Jocelyn. She scheduled me to come see and drive the car. Then I got a call from Rene. He made sure that I was coming and he let me know that he would show me the car. I arrived and I was greeted. It was good to see salespeople that were smiling. They sent Rene to us. He greeted us and brought the car over. We got the test drive. We went inside and we discussed terms. We were looking for a fair amount for our trade. The first offer was a low. Rodrigo came over and made our day. We made the deal. Nabil was friendly and great also. We are satisfied customers. Thank to to the entire dealership.. More

Good deal but customer service was okay I was able to get a good deal with the dealership after many texts and calls. They did deliver the truck to me. However I had to call many times to ge I was able to get a good deal with the dealership after many texts and calls. They did deliver the truck to me. However I had to call many times to get my extra key, manual and maintenance contract. More

Ask for Ocsar Sanchez Went in just to see the new diesel Big Horns. But after looking at and test driving the 2500 Ram Laramie we knew it was the truck for us. Oscar really Went in just to see the new diesel Big Horns. But after looking at and test driving the 2500 Ram Laramie we knew it was the truck for us. Oscar really went above and beyond and got us a great deal so we got ourselves an Early Christmas Present. More