Van Nuys Chrysler Dodge Jeep Ram

Totally unorganized I came in to look at an advertised special. I walked around the lot and nobody approached me. I’ve never been to a car dealer where I’ve had to find I came in to look at an advertised special. I walked around the lot and nobody approached me. I’ve never been to a car dealer where I’ve had to find a salesman for help.The salesman was very nice and not pushy I asked to see the car and took it for a test drive. I told the salesman I’d come back to show it to my spouse. He brought out the manager who was pushy and aggressive and made me not want to buy from them but I was happy with the car and the price so I decided to return later. They were very busy and completely unorganized I waited in a busy showroom for one hour and then I decided to leave and return the following day to purchase. I was thinking they could have everything ready and speed up the process but unfortunately I was wrong. The next day they weren’t busy at all but I still waited an hour to finally go into the finance manager office. From there everything went smoothly. I am used to buying high end cars where you are treated very differently than with this dealership. More

Beyond perfect experenice The staff, especially the salesman John was very knowledgable of the vehicle I wanted,. John even purchased chips and a beverage for my 10 year old s The staff, especially the salesman John was very knowledgable of the vehicle I wanted,. John even purchased chips and a beverage for my 10 year old son. The dealership was clean and organized. More

As always excellent Thanks for all your help Oscar. As always it was good experience thanks for serving me with respect. For sure I'm coming back and will recommend you Thanks for all your help Oscar. As always it was good experience thanks for serving me with respect. For sure I'm coming back and will recommend you. More

Awesome My salesman sahak was awesome and very attentive he answered any questions I had and walked us through the process I would recommend this dealership n My salesman sahak was awesome and very attentive he answered any questions I had and walked us through the process I would recommend this dealership no matter what credit you have More

Great service! Fabian goes above and beyond to make my visit easy and stress free. I appreciate his efforts. I would recommend Russell Westbrook to my friends. Thank Fabian goes above and beyond to make my visit easy and stress free. I appreciate his efforts. I would recommend Russell Westbrook to my friends. Thanks. More

Thanks Eddy I appreciate your help! Thanks for getting my jeep back on the road:) It's running great, no issues. I'll see you for my next service. I appreciate your help! Thanks for getting my jeep back on the road:) It's running great, no issues. I'll see you for my next service. More

Prompt and polite I was treated great. Quick service. Uber back to job after drop off of Jeep and uber pick up upon completion of service. All paid for by Russel Westbr I was treated great. Quick service. Uber back to job after drop off of Jeep and uber pick up upon completion of service. All paid for by Russel Westbrook Jeep. More

Amazing customer service! Best costumer service in the business ! Oscar and the management team did everything they could to get me the deal I wanted. From beginning to end th Best costumer service in the business ! Oscar and the management team did everything they could to get me the deal I wanted. From beginning to end the entire team made sure my family and I were taken care of. More

Jeep Grand Cherokee Es muy buenas las ofertas gracias por ayudarme con mi camioneta Cesar Dias. un gran vendedor muy amable atento y sociable te da gusto aser trato con e Es muy buenas las ofertas gracias por ayudarme con mi camioneta Cesar Dias. un gran vendedor muy amable atento y sociable te da gusto aser trato con el yo lo recomiendo 👍 More

Very good Muy buen servicio y muy amables y si se recomienda comprar todo buen precio el señor que nos atendió muy buena persona y muy amable Muy buen servicio y muy amables y si se recomienda comprar todo buen precio el señor que nos atendió muy buena persona y muy amable More