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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,339 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,339 reviews
September 11, 2019
Amazing service Joshua Rios was very professional and made sure I was taken care of from the start. He had all the answers and really cool to work with! I will defini Joshua Rios was very professional and made sure I was taken care of from the start. He had all the answers and really cool to work with! I will definitely come back to him. More
by KENNETHNIKIRK8
Verified CustomerEmployees Worked With
Joshua Rios
September 11, 2019
Best Dealership in Town! If you are in need of a car and would like great customer service Russell Westbrook dealership on Van Nuys is where to go. Pouria, the sales rep was a If you are in need of a car and would like great customer service Russell Westbrook dealership on Van Nuys is where to go. Pouria, the sales rep was amazing, he understood what I needed and wanted, worked with my budget and helped the whole way. More
by SUSANA S
Employees Worked With
Pouria Deilamy
September 11, 2019
They can't figure out why my car doesn't start. My battery 3 Frustrated because my car is a Lemon and the mechanic can't figure out why my Jeep doesn't start many time. So they change my battery 3 times already. Frustrated because my car is a Lemon and the mechanic can't figure out why my Jeep doesn't start many time. So they change my battery 3 times already. I love my car but I can't keep it. More
by M.ESCOTO65
Employees Worked With
Zachary
September 11, 2019
Service Fabian was very professional and great to work with. He represents your dealership in the most positive manner the experience as a whole was stress fr Fabian was very professional and great to work with. He represents your dealership in the most positive manner the experience as a whole was stress free and a pleasure. More
by MARTYGREATONE21
Employees Worked With
Fabian
September 11, 2019
Fantasic Service Benny was absolutely amazing. He always does a great job and excellent customer service. I would highly recommend him. Everyone was great at the deale Benny was absolutely amazing. He always does a great job and excellent customer service. I would highly recommend him. Everyone was great at the dealership. More
by BIDGOLI.A
Employees Worked With
Benny
September 11, 2019
Absolutely Worst Car Dealership I Have Ever Dealt With I can't say what. need to in 25 words or less. Absolutely worst service around. My Durango was in for 10 days and it's not even fixed. Luckily the Ser I can't say what. need to in 25 words or less. Absolutely worst service around. My Durango was in for 10 days and it's not even fixed. Luckily the Service Advisor Zach is the only good thing about the entire dealership. I am contacting Dodge corporate about the problem with this dealership. Aside from Service, I have attempted to buy 2 cars from this dealership and walked out both times as their salespeople are absolutely inept, rude and not qualified in any way to hold their jobs. The sales manager was just as bad but probably more rude. More
by Marc
Employees Worked With
Zach
September 11, 2019
Fabian is the man! I've had my Dodge Challenger for 2 years now and every time I take it in to get serviced I look forward to Fabian helping me out. I was in a situation I've had my Dodge Challenger for 2 years now and every time I take it in to get serviced I look forward to Fabian helping me out. I was in a situation where I got a flat tire as soon as I left the service and they were able to help me out at no cost. I work in customer service and Fabian gives me hope that there are others that understand how to make sure customers are satisfied. Thanks for all the help, Fabian! More
by dnl_rdnz
Employees Worked With
Fabian
September 11, 2019
40K inspection Once arrived onsite. Communications improved and process flowed pretty well. work performed is apparently good from the first weeks worth of driving Once arrived onsite. Communications improved and process flowed pretty well. work performed is apparently good from the first weeks worth of driving afterwards Care of vehicle while in service was very good More
by rkshuhi
Employees Worked With
Fabian
September 11, 2019
Got a great deal and the sales people were outstanding. Great dealership. I checked 2 other Jeep dealers in my area and was not happy with them at all. Russell Westbrook was completely different and aweso Great dealership. I checked 2 other Jeep dealers in my area and was not happy with them at all. Russell Westbrook was completely different and awesome. More
by MARINA.SATAMIAN
Employees Worked With
Julio Rodriguez
September 11, 2019
Very Good Awesome experience. John morovitz is the best and Mirna Garcia. It was a very nice experience.. thank you guys for being patient with me.. all the bes Awesome experience. John morovitz is the best and Mirna Garcia. It was a very nice experience.. thank you guys for being patient with me.. all the best More
by Njd748batman
Employees Worked With
John morovitz, Mirna Garcia
