Van Nuys Chrysler Dodge Jeep Ram

Always great service I have been going here for years and consistently get great service at a reasonable price. I love that they send you texts with updates and you can r I have been going here for years and consistently get great service at a reasonable price. I love that they send you texts with updates and you can respond back. More

Amazing staff look for Jesse great salesman Came in after miserably being let off from Chevrolet of Buena Park I was not expecting such a great service i told them exactly what I wanted and afte Came in after miserably being let off from Chevrolet of Buena Park I was not expecting such a great service i told them exactly what I wanted and after a few offers we both came out with a deal we were both happy with 😎 More

A Diamond among rocks When so many mechanics are out for the quick buck, and the client is more of an after thought, Russel Westbrook dealership/service is by far a place o When so many mechanics are out for the quick buck, and the client is more of an after thought, Russel Westbrook dealership/service is by far a place one can go with the trust that you will be dealing with “people” not salesmen. I take that back, Oscar sold me on the fact the repair could take up to 2-3 days, in reality it was done no more than 5 hours later, he is one heck of a salesmen I will be buying from again. Thank you to such a great work methodolgy and having the personality of, well a person not a business trying to make the quick buck off of a need, our transportation More

Forget West Valley Dodge- come to Russel Westbrook ever since the west valley jeep closed down, the dodge across the street took over all the mopar service work. they couldnt be more ill equppied to h ever since the west valley jeep closed down, the dodge across the street took over all the mopar service work. they couldnt be more ill equppied to handle their original workload let alone jeep customers. I went there looking to have them check on a code. West valled dodge said they dont do those types of things on the weekend. I called Russel Westbook Jeep and asked if they look at engine issues on weekends and they do. not only that they're open until 7pm. this is unheard of with service depts. I came in with my mopar service contract and it was night and day compared to west valley dodge. the setup a rental car for me and kept in contact. they're doing what service departments should be doing. More

Good service I didn’t have to wait. The manager himself help me. He is a real people person. Too bad I lost my best guy Hector Gonzalez. I didn’t have to wait. The manager himself help me. He is a real people person. Too bad I lost my best guy Hector Gonzalez. More

Easy to work with I was very pleased with how easy Russell Westbrook CDJR was to work with. We've had several poor car buying experiences in the past, so I was not exp I was very pleased with how easy Russell Westbrook CDJR was to work with. We've had several poor car buying experiences in the past, so I was not expecting much, but I left with my new car feeling pretty good. Nobody tried to hard-sell us and I never felt like I was being taken advantage of (some dealerships are so slimy!). If I'm in the market for another Dodge, which I may not be since they run forever, I will definitely come back here! More

Great service Oscar was great to work with. Got me checked in fast and even got me transportation back home. I got updates about my car from Oscar throughout the da Oscar was great to work with. Got me checked in fast and even got me transportation back home. I got updates about my car from Oscar throughout the day and even got a complementary car wash. Very satisfied overall with the service and Oscar is great. More

My experience at Russel Westbrook was amazing! From the moment I showed up everyone was extremely friendly, what i admired most was that the sales people were not pushy. They had a very positive at From the moment I showed up everyone was extremely friendly, what i admired most was that the sales people were not pushy. They had a very positive attitude and the fact that they didn’t push me into buying a car right away set them aside from all the other dealerships. They allowed me to take my time to make sure I was picking the right car. They were also extremely helpful when it came to the actual car payments and worked with me to find the most comfortable plan for me. Chris (sales man) , (Andres, and all the other members from financial and other departments) were extremely nice. My experience was what made me want to buy a car from them. Customer service is so important to me and I can vouch and recommend my friends and family there. More