Van Nuys Chrysler Dodge Jeep Ram

Maintenance for my car My car had been giving me issues as far as stalling. When I told Oscar I live a good distance away and don’t have time to go to enterprise to get a lo My car had been giving me issues as far as stalling. When I told Oscar I live a good distance away and don’t have time to go to enterprise to get a loaner car after I drop off my car he assured me that there will be a rental here waiting for me as soon as I arrive. He was very attentive and helpful. Great communication at all times. More

Great It was a great experience CESAR the salesperson was very nice and patience with my husband which is a hardheaded he try to make is feel welcome all t It was a great experience CESAR the salesperson was very nice and patience with my husband which is a hardheaded he try to make is feel welcome all the time When we finally came up with a deal We meet Michael at the financial department he was very respectful and always smiling he answered my husband questions and always in very kind Honestly Cesar make the magic on my husband and Michael wrapped up .. Goeat job front those two.. More

Good place to buy a car Staff is helpful gave me a great deal on a challenger scat pack love the car would highly recommend this dealership to anyone in the market for a new Staff is helpful gave me a great deal on a challenger scat pack love the car would highly recommend this dealership to anyone in the market for a new vehicle. More

Great customer service !!! I am pleased with Omar Hernández with the help of getting my Jeep Wrangler 2019 he did a great job at explaining the process and helping me decide whi I am pleased with Omar Hernández with the help of getting my Jeep Wrangler 2019 he did a great job at explaining the process and helping me decide which car best fit me , I will definitely be back in the future More

Always right to the point service Great personal that's is concern that customers service is #1 and always helpful . For me Alex was my Rep and he was very helpful on the issue that my Great personal that's is concern that customers service is #1 and always helpful . For me Alex was my Rep and he was very helpful on the issue that my Ram had ... Al I say is thanking Alex More

Great He was awaome and would love to deal with him again He is just awsomeeee and very professional he has a lot of experience and has answers to all He was awaome and would love to deal with him again He is just awsomeeee and very professional he has a lot of experience and has answers to all my questions More

What a great Experience at Russell Westbrook. Great service and very friendly employees. We were in need of a car and you had what we needed. You worked with us and made the sale happen. We could Great service and very friendly employees. We were in need of a car and you had what we needed. You worked with us and made the sale happen. We couldn’t be happier. Thank you! More

disapointed in sales, service and finance. love my car but the overall experience was one screw up after another after another. I am not going to name names because I don't want to throw any on love my car but the overall experience was one screw up after another after another. I am not going to name names because I don't want to throw any one specific person under the bus. It was over all in every single department that disappointed me. I actually travelled an hour away to come to this one because you guys had the exact car I wanted. Now looking back I should have just waited for it to come to my home town dealership. The kicker of it all was the fact that the employees keep saying "I would appreciate it if you can give me a 10 star review" In my opinion if you are a 10 start dealership then you would not have to "ask" anyone to give you a 10 star. More

terrible experience and follow up robert hastings, michael sophiodis, keven venezuela in the few hours we were at the dealer we were told several times by the sales rep michael that robert hastings, michael sophiodis, keven venezuela in the few hours we were at the dealer we were told several times by the sales rep michael that a soft top would be included. while test driving he pointed to the back and said its right there and it folds up. while negotiation for price he said it comes with both hard and soft top. and as we left with vehicle he assured us that he put the soft top in the back himself and even showed us. when we got home it turned out to be a protective bag for the t-tops. while negotiating we were told by michael and hastings that the tracking system was included. kevin and michael said we would be receiving activation info the next day. i went back to the dealer and michael said he would get both items for us and call me when he had it. after complaining about michael to everyone i spoke to at the dealer on the phone, a week later hastings called me and asked what happened. i told him the story and he confronted michael while we were on the phone and michael confirmed he told us the soft top was included. hastings said he didn’t think it was but will see what he can do to get us one. we have not heard from them since. More

Great experience I had a great experience working with the salesman. He was very helpful, answered all my questions, and did his best to find us the right car and get I had a great experience working with the salesman. He was very helpful, answered all my questions, and did his best to find us the right car and get us a great deal. Would definitely refer him to friends and family looking for a new car. More