Van Nuys Chrysler Dodge Jeep Ram

Excellent Great customer service. Great attitude from everyone at the dealer, Recommend my sales person Jesse Diaz 👍 made me feel comfortable with my vehic Great customer service. Great attitude from everyone at the dealer, Recommend my sales person Jesse Diaz 👍 made me feel comfortable with my vehicle and in general all his team members we’re excellent! More

2 hour oil change It would be nice if you provided shuttle service. Otherwise a nice dealership. Secondly, I didn’t need the car wash but I wish I had because my Jeep It would be nice if you provided shuttle service. Otherwise a nice dealership. Secondly, I didn’t need the car wash but I wish I had because my Jeep was covered with black smug from the workers. More

Great Team and Great Facility The Russell Westbrook team really do their best to get you into the car of your dreams. From start to finish, they make sure you feel confident and c The Russell Westbrook team really do their best to get you into the car of your dreams. From start to finish, they make sure you feel confident and comfortable with your purchase. Ozzy found the car I wanted and made my buying experience enjoyable. More

Frustrating Poor customer service. Takes forever to speak with someone. They do not call to give status updates. Still waiting for the service manager to return m Poor customer service. Takes forever to speak with someone. They do not call to give status updates. Still waiting for the service manager to return my call. The worst service department I’ve experienced. More

fast, courteous, Although there was a line, I was quickly attended to and was out within 30 minutes. Even though I had a minor problem, the tech even went so far as to Although there was a line, I was quickly attended to and was out within 30 minutes. Even though I had a minor problem, the tech even went so far as to fix the issue himself so I could be on my way quickly. More

Amazing Service Went shopping at multiple CDJR dealers and Russell Westbrook CDJR was second to none the best experience. A majority of the credit should go to And Went shopping at multiple CDJR dealers and Russell Westbrook CDJR was second to none the best experience. A majority of the credit should go to Andrea in internet department. I could of completed whole transaction with home delivery without even stepping foot into dealership but was skeptical at first and decided to go in based on how suspect other dealerships were. The internet department here is a great example of how internet car buying should be done in this day in age but it also doesn't hurt if you want to go practice your free throws on the court inside the dealer. More

Amazing Perfect everything, knowledgeable and willing to go extra mile to make sure satisfaction. Overall amazing customer service. Will definitely recommend Perfect everything, knowledgeable and willing to go extra mile to make sure satisfaction. Overall amazing customer service. Will definitely recommend his services to my friends. More

Great Service By far, the best customer service I have ever dealt with. Every visit just gets better and better, and Fabian is one amazing service advisor. By far, the best customer service I have ever dealt with. Every visit just gets better and better, and Fabian is one amazing service advisor. More

Great Experience First thing I notice right of the back, how friendly Zack was, and it was really surprising because it was so early in the morning I barley wanted to First thing I notice right of the back, how friendly Zack was, and it was really surprising because it was so early in the morning I barley wanted to talk. He also was very helpful, called me an Uber back to my house so I didn’t have to wait there all day. Great customer service! More