Van Nuys Chrysler Dodge Jeep Ram

Amazing experience Sales person Wael el kady was so helpful and knowledgeable we bought the car just because of him will definitely send him referrals as he is perfect s Sales person Wael el kady was so helpful and knowledgeable we bought the car just because of him will definitely send him referrals as he is perfect sales man More

Terrible customer service They tried to overcharge me. They didnt rotate my tires like they said they would. My service rep doesn't answer calls or respond to messages. They ca They tried to overcharge me. They didnt rotate my tires like they said they would. My service rep doesn't answer calls or respond to messages. They can't seem to figure out why my check engine light keeps coming on. Everytime I come in there is an issue. More

Non attentive to customer I have given this review a 1 star due to overallcustomer service at express lane and appointment service. Service rep never give us feedback on how th I have given this review a 1 star due to overallcustomer service at express lane and appointment service. Service rep never give us feedback on how the progress of service is coming along thus wainting hours for somebody from customer service to get an answer...Even when customer service promises the time frame in which service is required it is always a hassle in trying to verify where tech is at on at car service....you have always said you strive on good customer service well maybe that is were you could start at....thank you A very dissatisfied customer Mr Sonny Guijarro More

Amazing service! Promote Arturo pls!!! I am giving a five star rating even though I would give a 100 star rating if I could. They were many nice people who helped me and I felt very special I am giving a five star rating even though I would give a 100 star rating if I could. They were many nice people who helped me and I felt very special. Arturo is the best worker in that dealer. He ya second my new friend and I love that man to death. Very nice man and very cool to talk too. He was so calm and understanding and he was so respectful. I wanna come back just to see Arturo he’s an amazing guy and he deserves a higher position NOW!! Thank you Arturo so much and thank you to the rest of everyone who helped me thank you to Rodrigo as well for being nice. This is Jeffrey Sosa happy with my new 2019 Charger R/T. #promotearturo! #Dodgeisnumberone Best Dodge dealer ever!! More

It was pretty amazing Because they where friendly I really like how they treat the customers . I do will recomend a family member ir a friend cuz they were amaz Because they where friendly I really like how they treat the customers . I do will recomend a family member ir a friend cuz they were amazing More

Good customer service Employees are very nice and friendly very humble as well they show that they are willing to help no matter what. Recommend it to everyone! Employees are very nice and friendly very humble as well they show that they are willing to help no matter what. Recommend it to everyone! More

Huzzah, my Jeep is fixed! I’ve worked with Oscar and Fabian multiple times over the last few months and have had nothing but pleasant interactions. They also have relatively de I’ve worked with Oscar and Fabian multiple times over the last few months and have had nothing but pleasant interactions. They also have relatively decent taste in music. Thanks for taking care of me! More

Loved my experience Absolutely loved playing basketball while we waited! that was cool. One of the workers even came and shot a few shots with us! we are very happy! Absolutely loved playing basketball while we waited! that was cool. One of the workers even came and shot a few shots with us! we are very happy! More

The best dealership in the whole LA county. Everyone at this dealership was friendly and was the most welcoming service I have experience, I will definitely recommend friends and family. Osiel w Everyone at this dealership was friendly and was the most welcoming service I have experience, I will definitely recommend friends and family. Osiel was such a great help and made it possible for us. He is the person to go to when thinking of purchasing a car at Russell Westbrook Chrysler, Dodge, Jeep of Van Nuys. More

Awesome people My car had a very difficult "fix" and they did everything within their power to fix it at a reasonable cost. My service advisor was Alex. He knew what My car had a very difficult "fix" and they did everything within their power to fix it at a reasonable cost. My service advisor was Alex. He knew what the trouble indicators meant and explained options to me. He called me with updates and was very accommodating. Alex is an asset to the dealership. More