Van Nuys Chrysler Dodge Jeep Ram

The best dealership in the whole LA county. Everyone at this dealership was friendly and was the most welcoming service I have experience, I will definitely recommend friends and family. Osiel w Everyone at this dealership was friendly and was the most welcoming service I have experience, I will definitely recommend friends and family. Osiel was such a great help and made it possible for us. He is the person to go to when thinking of purchasing a car at Russell Westbrook Chrysler, Dodge, Jeep of Van Nuys. More

Awesome people My car had a very difficult "fix" and they did everything within their power to fix it at a reasonable cost. My service advisor was Alex. He knew what My car had a very difficult "fix" and they did everything within their power to fix it at a reasonable cost. My service advisor was Alex. He knew what the trouble indicators meant and explained options to me. He called me with updates and was very accommodating. Alex is an asset to the dealership. More

Easy and fast Went in for an oil change. Routine inspection revealed a small leak. Fixed the problem without issue. Sent me messages with updates and accommodated m Went in for an oil change. Routine inspection revealed a small leak. Fixed the problem without issue. Sent me messages with updates and accommodated me for having to keep the vehicle over night. More

First Service after purchase I purchased my Jeep GC from the Canoga Park Jeep. The Van Nuys dealership is more convient to my work so I brought my Jeep for the first service. The I purchased my Jeep GC from the Canoga Park Jeep. The Van Nuys dealership is more convient to my work so I brought my Jeep for the first service. The hours are work well with my schedule and the service writer Hector was very good and helpful. The only issue I have with the service was that my vehicle was not washed after service. Someone had probably checked my windshield wipers and left water marks all over the fron and rear windows. My experience with most service at dealerships is that the vehicles are washed before they are picked up. Was a little disappointed getting my Jeep GC back with a dirtly water spotted windshield and rear window. More

great job Alex helped me alot, I really appreciate working with him. He had answers for every question and he was very enjoyable to communicate with. amazing ex Alex helped me alot, I really appreciate working with him. He had answers for every question and he was very enjoyable to communicate with. amazing experience. More

Excellent Service! My Jeep Grand Cherokee had a very mysterious and intermittent issue with the steering, and Benny and the service team figured out the problem and fixe My Jeep Grand Cherokee had a very mysterious and intermittent issue with the steering, and Benny and the service team figured out the problem and fixed it! Every one is friendly and on it! More

Good service 👍 First time at this dealership and actually first time purchasing a Jeep. Big selection. My sales person Ozzy was great, really did his best get get First time at this dealership and actually first time purchasing a Jeep. Big selection. My sales person Ozzy was great, really did his best get get me a great price he went the extra mile. The financial offer Mirna Garcia also great experience, she explained everything step by step great personality. Good experience overall. Definitely would recommend my sales person and this dealership. More

Great quality work and service!! Always tale my Jeep or Dodge Durango Russell Westbrook because whatever issue I have with my vehicle is taken care of right off the bat!! Always tale my Jeep or Dodge Durango Russell Westbrook because whatever issue I have with my vehicle is taken care of right off the bat!! More

Work on honesty My new Jeep Cherokee is great, but Sales Dept. and Finance Dept. needs to help the customer. I should have checked everything before I signed the co My new Jeep Cherokee is great, but Sales Dept. and Finance Dept. needs to help the customer. I should have checked everything before I signed the contract, but part of the contract was never mentioned to me before I signed the contract. I signed for a 48 month Mopar service contract for $1275. The contract was for road hazard and tires. If told about the contract, I would not have signed it. I didn't check the contract until the next day. I called and talked to Shelsee, who is in Public Relations. Shelsee said, she would check it out. I asked if something could be worked out, but that never happened. I believe a little honesty would have made things go better. I like my car, but I won't recommend dealing with Russell Westbrook Jeep. More

Excellent This place has a great customer service and a nice waiting area with a basketball court. Benny helped me get my car serviced and I was not disappointe This place has a great customer service and a nice waiting area with a basketball court. Benny helped me get my car serviced and I was not disappointed at all. Great customer service from Benny and I would reccommend this place to anyone. More