Van Nuys Chrysler Dodge Jeep Ram

Service on car Had such a positive and great car service! Fabian was very nice and knew his stuff! I hope to have him as my helper every time! Had such a positive and great car service! Fabian was very nice and knew his stuff! I hope to have him as my helper every time! More

Good level of customer service, poor resolution of issues The service rep Alex was helpful throughout the process. My car was in for 40,000mile service. There were some electronic issues mentioned and the car The service rep Alex was helpful throughout the process. My car was in for 40,000mile service. There were some electronic issues mentioned and the car was in the garage for over a week. Alex helped to provide a rental car and took careful note of the issues. He kept me updated throughout and provided great customer service. However, I was charged for a new brake switch which was supposed to address the issue of ABS/brake warning lights coming on and speedometer dropping while driving. This issue still occurs. I was charged $292. This is extremely frustrating to have been charged and yet the issue does not seem to be resolved. I have tried calling to speak to a rep but so far no one has called me back. Unfortunately, this makes me uncomfortable and disappointed about the level of service that I have received. More

great service brought my car in for service - it was fixed with no problem and was covered under warranty - great customer service and my car was ready the next day brought my car in for service - it was fixed with no problem and was covered under warranty - great customer service and my car was ready the next day More

Great experience great staff! This was a great experience from the start. I had a great sales person (Treavor) who I just got a good vibe from, from the beginning. He wasn't your This was a great experience from the start. I had a great sales person (Treavor) who I just got a good vibe from, from the beginning. He wasn't your typical sales person who tried to pressure or persuade me. His manager (Rodrigo) was able to work the numbers out to get me into the truck of my dreams. So many times now a days dealerships just aren't willing to work with the customer and that wasnt the case here. I left feeling happy with the deal . Even when signing the deal the finance person (I cant remember her name) but she was very patient and very knowledgeable when explaining the contract. I would recommend if you are in the car/truck hunt to go check out Russell Westbrook Chrysler Dodge Jeep Ram in Van Nuys! Even if that's not the make you are looking for, I bought a GMC Denali and couldn't be happier. Thank you Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys and all of your staff! More

Zach took care of us the whole way! He listened to our concerns. Called to keep us updated. Then finally solved a problem that has been difficult to solve for awhile. I purchased an exte He listened to our concerns. Called to keep us updated. Then finally solved a problem that has been difficult to solve for awhile. I purchased an extended warranty because I want Zach to continue keeping my Wrangler in tip-top shape. Thank you Zach! More

Good service Good fast service easy to talk to. No problems at all great fast and great. Got a call when car was ready and clean and Good fast service easy to talk to. No problems at all great fast and great. Got a call when car was ready and clean and More

Best Time Ever! Just like to Thank Mario & Josh for getting me an amazing deal! Both of them very professional! Very Happy to help me out ! Had the best experience an Just like to Thank Mario & Josh for getting me an amazing deal! Both of them very professional! Very Happy to help me out ! Had the best experience and time with them! i would recommend u see josh or mario! thank u Russell Westbrook for my first Jeep! More

Nueva experiencia Me gusto el servicio y la amabilidad y paciencia que tuvo con nosotros Kenia l Rodríguez La variedad de autos y atención fue de mucha ayuda Me gusto el servicio y la amabilidad y paciencia que tuvo con nosotros Kenia l Rodríguez La variedad de autos y atención fue de mucha ayuda More

My First Challenger The best experience ever! Mario Garcia was just the best sales man very fast, clean, organized & most important Respectful! Thank Mario For making my The best experience ever! Mario Garcia was just the best sales man very fast, clean, organized & most important Respectful! Thank Mario For making my dream car come true! Russell Westbrook CDJR is just Simply the Best In the Buisness! More

Super Happy!!!!!:) Mario is a very understanding Man!!Help me & my husband work out the best deal for my family understood with the new baby on the way I was gonna need Mario is a very understanding Man!!Help me & my husband work out the best deal for my family understood with the new baby on the way I was gonna need space and best deal!!! He Delivered so thank u Mario Garcia!!! More