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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,325 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,325 reviews

January 02, 2018

Best experience This is my third car from this dealership and I’m really happy with customer service and the prices . people are friendly here I will come back for s More

by Eduard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your review and business as a customer, Eduard. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that for a third time. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

January 02, 2018

Good deals It was quick and to the point,they always have good deals and my second car here, and Rene pushed the price i wanted, definitely coming back for a 3rd More

by Walter Portugal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles
Jan 05, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for this wonderful feedback, Walter! We're so glad you came back to see us for your next new car. It's fantastic to know Rene helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 29, 2017

Easy process, great team, left happy! The process was incredibly simple and straight forward. Everyone was incredibly friendly, relaxed, and made you feel welcome and casual without any pr More

by Charles Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Andreas
Dec 29, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write about your experience with us, Charles! At Russell Westbrook Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Justin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 22, 2017

Ensure the Vehicle is There Before I drove over 3 hours to the dealership I called to ensure the vehicle was there. I was told it was. Got there and was told that the vehicle was More

by Jaredquinn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Whaley
Jan 18, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

On behalf of our dealership, we would like to extend our apologies to you for your last visit with us, Jared. We strive to ensure an excellent experience and would appreciate the opportunity to hear more about what happened. Please contact dustinl@russellwestbrookcdjr.com at your convenience. We look forward to hearing from you. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 19, 2017

Amazing Sergio was an amazing guy halp me with a really good deal they are really 5 star guys thank you Sergio and all staff ......and I recommend him to ever More

by Davi29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Dec 21, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

What an enjoyable review to read! It is reassuring to know Sergio provided you with a hassle-free and great shopping experience. Russell Westbrook Chrysler Dodge Jeep Ram’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 19, 2017

Really good service help out with price of my truck Really good service Sergio is was helpful with my purchase of my vehicle Everything went great I'm really happy with my purchase Thanks you More

by Esco123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Dec 21, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 18, 2017

Great experience again and again Yesterday i purchased a 2018 Dodge Challenger from Russell Westbrook. This is my 2nd purchase in the last six months. Again another smooth experience. More

by Trevorhatch22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Lawler, Edwin Larson, Gholam Tabnak, Amir Azizi, Shahin Abadsafian
Dec 21, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Trevor, we love hearing about customers who have a great experience at Russell Westbrook Chrysler Dodge Jeep Ram and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 17, 2017

Trading my old van Excellent customer service and gave more options. Good service. Nice cars no pressure give a lot of option even my credit score not too high More

by Julart2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Robles
Dec 17, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 11, 2017

Great customer service! As soon as I walked in I was introduced to Sergio. He helped me throughout the entire process and made everything as easy as possible. He worked with More

by Jennn02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Dec 11, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle, Jenn. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Sergio was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours.We look forward to seeing you again. All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

December 02, 2017

Knowledgable and friendly sales people I purchased a new pacifica van from Amir and Sergio. They were very knowledgable, and just as importantly, always returned my phone calls, or text mes More

by minivanofdoom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes, Amir Azizi
Dec 03, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. We are pleased to hear that Amir and Sergio were able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with! All the best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

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