
Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Compass Latitude Lease Great service and friendly/helpful staff. Everyone was very professional and knowledgeable. Walked out of the dealership with my perfect car at a grea Great service and friendly/helpful staff. Everyone was very professional and knowledgeable. Walked out of the dealership with my perfect car at a great price! 10/10 would recommend to a friend! More

Beep beep.. new Jeep!! :) We entered this dealership knowing exactly what we wanted.. Overall impression? These guys are very professional & considerate of what we were looking We entered this dealership knowing exactly what we wanted.. Overall impression? These guys are very professional & considerate of what we were looking for.. from the price to the details of the car, they nailed it.. 2 extra stars for having a small basketball court & a kids play room to keep your little ones occupied More

Awesome! This dealership has been very helpful with me on my purchase and I love the car already and it is the smoothest car thumbs up This dealership has been very helpful with me on my purchase and I love the car already and it is the smoothest car thumbs up More

Quality and respect I came into Russell Westbrook Jeep after conversations with Amir over the phone, and once I had the opportunity to come in and make a deal, I was gree I came into Russell Westbrook Jeep after conversations with Amir over the phone, and once I had the opportunity to come in and make a deal, I was greeted with utmost respect from Sergio who took me for a test drive in the Compass that would ultimately end up being the car I took home. After working with Sergio and Amir (all while shooting hoops in their showroom - big fan of that), I went home a happy customer. You can tell the shop is run well, and I can't say enough about the professionalism and convenience Sergio has provided along the way. I feel in an ideal employee you look for someone who goes above and beyond, and Sergio did just that in genuine fashion. I recommend Russell Westbrook Jeep Chrysler Dodger, and I also recommend working directly with Sergio. More
Excellent customer service! I had a good experience. Very friendly staff! Sergio was a great help, he informed me about the best deals and his own experience. I received a great I had a good experience. Very friendly staff! Sergio was a great help, he informed me about the best deals and his own experience. I received a great customer service from the team. More

Best car buying experience ever! Sergio was awesome! He was very knowledgeable and professional. The experience at Russell Westbrook as a whole was world class! On delivery, he showe Sergio was awesome! He was very knowledgeable and professional. The experience at Russell Westbrook as a whole was world class! On delivery, he showed us all of the cars features and got all of our devices connected! More

Sergio is the best Sergio was great help! Definitely would recommend going to Russell Westbrook. Service was great I drove about 2 1/2 hours and do not regret it!!! Sergio was great help! Definitely would recommend going to Russell Westbrook. Service was great I drove about 2 1/2 hours and do not regret it!!! More

Great customer service This dealership has one of the most friendly and welcoming service that i have ever experienced from any other dealership, they also explained everyth This dealership has one of the most friendly and welcoming service that i have ever experienced from any other dealership, they also explained everything about my purchase and were very helpful when it came to my financing. More
Fake Customer Service Being in the customer service field for over 20 years I know the saying "the customer is always right" sometimes does not always apply especially when Being in the customer service field for over 20 years I know the saying "the customer is always right" sometimes does not always apply especially when certain expectations are applied. Our sales guy, Ahmed, at first was awesome he was a great with helping us. After the deal we wanted wasn't met we said thank you but thank you. Then of course the whole reason why I HATE dealerships came out. Persistent is a light term I'll use but when no is my answer then take it. What upset me the most is they kept us there for hours without making a dent on the deal which our answer would always be no. Today my wife was called back by AHMED and was told they would make better offer if we came down there again. Left early from work to have them say to her face "sorry no deal our offer stands" WOW very disappointed making us believe they actually cared for their customers. I will NEVER set foot in that dealership ever again. We are hard working people that just wanted a good deal for us. If it's not possible then we respect your decision but to lie to our face and give us hope is horrible service. I know this will not change anything but hopefully help someone else go elsewhere to give them their hard earned money. Shame on all of you involved!!!! More
Sergio was awesome! Sergio did an excellent job during my recent lease experience at RW jeep/dodge. His pleasant and relaxed demeanor made the entire process stress free Sergio did an excellent job during my recent lease experience at RW jeep/dodge. His pleasant and relaxed demeanor made the entire process stress free and enjoyable. I recommend RW jeep/dodge, and Sergio without reservation! VT More