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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.0
5,325 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,325 reviews

October 26, 2017

Compass Latitude Lease Great service and friendly/helpful staff. Everyone was very professional and knowledgeable. Walked out of the dealership with my perfect car at a grea More

by giorgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 27, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. We appreciate your recommendations as well! Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 23, 2017

Beep beep.. new Jeep!! :) We entered this dealership knowing exactly what we wanted.. Overall impression? These guys are very professional & considerate of what we were looking More

by arc777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 27, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your compliments as well. We look forward to seeing you back again in the future. Take care! Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 19, 2017

Awesome! This dealership has been very helpful with me on my purchase and I love the car already and it is the smoothest car thumbs up More

by Jarson Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 18, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for your business, Jarson, and for your review! It is so very much appreciated! Sincerely, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 18, 2017

Quality and respect I came into Russell Westbrook Jeep after conversations with Amir over the phone, and once I had the opportunity to come in and make a deal, I was gree More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Jan 18, 2018 -

Van Nuys Chrysler Dodge Jeep Ram responded

Matt, thank you for your business and we're glad to hear that you were well taken care of by Sergio and Amir! We're also happy to hear that you enjoyed the hoop, we know our customers appreciate it. We also appreciate your recommendations! If there's anything else you need, please let us know! Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 15, 2017

Excellent customer service! I had a good experience. Very friendly staff! Sergio was a great help, he informed me about the best deals and his own experience. I received a great More

by Nadereh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes, Hady Muhtar
Oct 23, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Sergio, Hady and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 14, 2017

Best car buying experience ever! Sergio was awesome! He was very knowledgeable and professional. The experience at Russell Westbrook as a whole was world class! On delivery, he showe More

by Mfishman75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 23, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

We’re delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 14, 2017

Sergio is the best Sergio was great help! Definitely would recommend going to Russell Westbrook. Service was great I drove about 2 1/2 hours and do not regret it!!! More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 23, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Angie, thank you so much for coming into see us and for driving so far to work with us! We're glad to hear that everything was to your satisfaction and hope you'll let us know if there's anything you need. Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 04, 2017

Great customer service This dealership has one of the most friendly and welcoming service that i have ever experienced from any other dealership, they also explained everyth More

by Jorgea369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes, Karen Ferraro
Oct 06, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

We sincerely thank you for going out of your way to write this review about Russell Westbrook Chrysler Dodge Jeep Ram. We try to create a comfortable and stress-free environment for each and every customer. We hope you enjoy your new car. If you have any further needs, please come back to see us. Best, The Russell Westbrook Chrysler Dodge Jeep Ram Team

October 03, 2017

Fake Customer Service Being in the customer service field for over 20 years I know the saying "the customer is always right" sometimes does not always apply especially when More

by mrmackey33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Salem, Phil (GM)
October 01, 2017

Sergio was awesome! Sergio did an excellent job during my recent lease experience at RW jeep/dodge. His pleasant and relaxed demeanor made the entire process stress free More

by Vartan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Cortes
Oct 06, 2017 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write this review. We are pleased to hear that Sergio was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Regards, The Russell Westbrook Chrysler Dodge Jeep Ram Team

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