Van Nuys Chrysler Dodge Jeep Ram

Great customer service ! I went in to purchase a 2017 Jeep wrangler and was in and out in no time. Worked with Bindy Singh at sales department who was great!!!!Everyone in the I went in to purchase a 2017 Jeep wrangler and was in and out in no time. Worked with Bindy Singh at sales department who was great!!!!Everyone in the dealership is friendly and provide great customer service. I am very pleased with my experience here. I definitely recommend this dealership to anyone looking to purchase a Jeep . Great experience Thanks Bindy! More

Great service!!! Sergio Cortes was very helpful, and knowledge on what I was looking for on a challenger .Thanks Sergio after three years of waiting for this car you s Sergio Cortes was very helpful, and knowledge on what I was looking for on a challenger .Thanks Sergio after three years of waiting for this car you show me one of the best options , I'm so excited with my Challenger . I loved. ! Definitely I will recommend this dealership you guys'll rock! Thanks ,, Sergio!! More

Sergio and the rest of the people were all great Sergio our sale associate was very helpful and knowledgeable about jeep he was showing us. As well as Luigi and tha financial person who I forgot he n Sergio our sale associate was very helpful and knowledgeable about jeep he was showing us. As well as Luigi and tha financial person who I forgot he name. Great service😀 More

Brought my car in and they kept it for 9 days but same prob I brought my car in to Russell Westbrook Van nuys Dealership because of check engine light. They kept car for 9'days and just picked it up yesterday. I brought my car in to Russell Westbrook Van nuys Dealership because of check engine light. They kept car for 9'days and just picked it up yesterday. Today I have the same problem. The check engine light is back on again! My service advisor Rob was fantastic and took care of me but the mechanics must do not thoroughly service the cars. I shouldn't have to come back again for the same problem after they kept it for 9 days. Also when I picked up the car yesterday they said the car was ready but at first they said the car didn't start right away " for some reason". Thr reason was that the service guys left the light on. They said they didn't jump the car but then it started. Plus another service guy said they take in about 50-100 cars a day but can't repair them all in one day. Why would this dealership take in all gear catsd when they don't have enough technicians to repair these vehicles in one day? I've never went to a dealership where they have so many cars back logged. It's ridiculous and I've seen other dealerships that don't do this. The other dealerships I've been to assess the cars and repair quickly. Russell needs to expand his dealership to a accommodate the demand or advise his Sevice director to limit the number of vehicles they take in. The Service Director Roy has been great so far so I'll see what the problem is and fix it. More

Gil T is the man! Came in upset about my VW and looking to purchase a Jeep. I wanted the Partriot solmenly for the old school square Jeep look. Gil Tutone was informati Came in upset about my VW and looking to purchase a Jeep. I wanted the Partriot solmenly for the old school square Jeep look. Gil Tutone was informative and showed me some of the newer Jeeps and their great features. Gil had a great personality and was my best friend by the end of the day (he put up with a lot, I'm extremely picky and difficult lol) I decided to go with the 2017 Compass I never thought I wanted! I absolutely LOVE my car and I'm SO glad Gil did everything he could to help me get it!!! Thank you for everything!! I would definitely come back and refer others! :) More

Great overall experience Had an overall great experience with this dealership particularly with my salesperson Mitchell Horowitz. He was incredibly accommodating, personable, Had an overall great experience with this dealership particularly with my salesperson Mitchell Horowitz. He was incredibly accommodating, personable, and had a wealth of knowledge. We smoothed over a transaction that was agreeable and scored me a great deal on a gently used vehicle. I would definitely recommend seeking him out when you're in the market for a car at this dealership! Customer service was also great and Robert Shabriari helped me out tremendously with a repair that I needed to get taken care of. More

Great experience! The leasing experience with Sergio was very enjoyable. I would highly recommend him to others who are looking to buy/lease a new vehicle! Thanks! The leasing experience with Sergio was very enjoyable. I would highly recommend him to others who are looking to buy/lease a new vehicle! Thanks! More

Great Staff at R.Westbrook! Highly recommend working with Bindy over at Russel Westbrook! He was clear, upfront, and patient as I sought to make the best deal possible on a beaut Highly recommend working with Bindy over at Russel Westbrook! He was clear, upfront, and patient as I sought to make the best deal possible on a beautiful new challenger. More

Good service they could of done more with the price in my opinion but overall a solid experience. They got me in what I wanted. I love the car though!!! T they could of done more with the price in my opinion but overall a solid experience. They got me in what I wanted. I love the car though!!! Thanks Jonathan More