Van Nuys Chrysler Dodge Jeep Ram

Be very careful when going to this place They will smile at you and be all very friendly while they conduct the best plan to get as much money as they can out of you. It doesn't matter if y They will smile at you and be all very friendly while they conduct the best plan to get as much money as they can out of you. It doesn't matter if you have good credit, they will let you believe it's not good enough and lie to your face, no hesitation. I was dealing with Dustin Lawler, the GSM, and Mirna Garcia who is in charge of finance. They both brutally lied to me and led me into a VERY bad deal for my credit. I can say that because next day I went to keys Lexus across the street and got an amazing lease, so I can compare. Lexus made 8% profit, this dealership made 80%... Unbelievable. If they tell you ANYTHING, go outside, call someone, ask someone you trust, otherwise you're not getting what you worth. Ok, an update: they just replied to my review saying I got a "phenomenal deal", so I'll let you judge: Depreciation amount (what you're actually paying for - this is the value of the lease)- 8800$. For that amount, for 3 years, they ask RENT CHARGE (the amount they charge you for using that value) - 6800. Same weekend I got a lease from Lexus. Depreciation 12,5000$ Rent charge 1042$. They will try to confuse you with rebates and incentives and dealer cash and whatever, but it all comes down to depreciation and rent charge, don't be fooled. So, I'm going to make these guys learn the lesson through their pockets. My secretary is working on a video article about this case to be broadcasted in my community's tv channel and adds describing this case in all israeli and Jewish newspapers in SFV. In addition, the video article will be uploaded to YouTube and a link will be posted to Rusell Westbrook's Facebook fan page, weekly. I'm sure he'd love the attention, and now that the season is over for OKC, I'm sure he has time to deal with it. I will make them lose hundreds of thousands of dollars during my 36 months lease, in any legal way I have. Now, since I know someone there reads it, I'll address the manager or whomever wrote this funny copy-paste-from Google reply.: be smart, ask the guy that sent me to Dustin if I'm to be messed with and what I'm capable of. Don't be blinded by the 7k you overcharged me and don't let Dustin lie to you about what happened. Im going to contact Reid Bigland and deal with this. The soon you will realize I'm on to you and except you can't get away with this, the better. I'm like a toothache, you don't treat it, it gets worse. More

Above and beyond customer service Sergio was great through out the process, was able to find me the best deal possible and kept me up to date throughout the entire process. Will defi Sergio was great through out the process, was able to find me the best deal possible and kept me up to date throughout the entire process. Will definitely be referring potential customers to him. More

Great experience Very pleased with everyone from the dealership. Very supportive and willing to work with you to find a common ground. Sales team had great knowledge a Very pleased with everyone from the dealership. Very supportive and willing to work with you to find a common ground. Sales team had great knowledge and understanding about each vehicle. Overall a great experience and happy doing business here. More

Good experience, no complaints I gave it a good rating because the customer service was great, and I left home with the car I wanted, Roger was really friendly and helpful. I gave it a good rating because the customer service was great, and I left home with the car I wanted, Roger was really friendly and helpful. More

Great customer service The best treat and professional people staring with Seyed and Tony and also Haro. Great experience and great place to buy your car !! I really recom The best treat and professional people staring with Seyed and Tony and also Haro. Great experience and great place to buy your car !! I really recommend this place. Thanks a lot. More

Very pleasent experience The team helped me with finding the right car for the right price and the entire process was enjoyable relaxing and satisfying. I would recommend thi The team helped me with finding the right car for the right price and the entire process was enjoyable relaxing and satisfying. I would recommend this dealer to everybody. More

Love my new SRT ,thanks Justin for your help Thank you Justin for all help,effort and kindness you had to help me trade in my 2015 Grand Cherokee with new 2017 Grand Cherokee SRT. He is a wonder Thank you Justin for all help,effort and kindness you had to help me trade in my 2015 Grand Cherokee with new 2017 Grand Cherokee SRT. He is a wonderful salesman very knolageble, caring person. Me and my husband are so happy you helped us. Russell Westbrook dealer must proud to have salesperson like you. I highly recommend you to whoever wants to shop there😊😊😊😊 More

Great experience I am extremely happy and grateful to have gone to Westbrook Dealership. I was able to get my dream jeep. I want to thank Roger for all his help in hel I am extremely happy and grateful to have gone to Westbrook Dealership. I was able to get my dream jeep. I want to thank Roger for all his help in helping me choose my car and with the process. I totally recommend this dealership if anyone is trying to get a Jeep! More

Great expierience After long days of car shopping this was a sigh of relief. Great expierience. Roger made us feel comfortable and took our needs into consideration. After long days of car shopping this was a sigh of relief. Great expierience. Roger made us feel comfortable and took our needs into consideration. Would definitely recommend to friends and family. More

Easy lease met my terms Salesman Roger and manager Andy make this lease very simple. They were determined to get me into the truck I wanted at the payment I could afford. I d Salesman Roger and manager Andy make this lease very simple. They were determined to get me into the truck I wanted at the payment I could afford. I didn't feel any pressure at all. They were straight with me and I appreciate that more than anything. Easy lease. My terms met. Deal done! More