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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,515 reviews
November 03, 2016
EASY AND NO PRESURE AT ALL. JUSTIN WAS CALM AND EASY TO TALK TO.VERY NICE GENTLEMEN.VERY KNOWLEDGEABLE ABOUT WHAT I WANTED IN MY NEXT CAR. AND HE DID IT.!! He made me a good deal JUSTIN WAS CALM AND EASY TO TALK TO.VERY NICE GENTLEMEN.VERY KNOWLEDGEABLE ABOUT WHAT I WANTED IN MY NEXT CAR. AND HE DID IT.!! He made me a good deal so i can take it home. More
by JULIO D.
Employees Worked With
Justin Williams
November 03, 2016
Great dealer Was really releaved to find a dealer that provided a reasonable lease offer a great deal for my new lease of a Jeep Cherokee. This is my third lease a Was really releaved to find a dealer that provided a reasonable lease offer a great deal for my new lease of a Jeep Cherokee. This is my third lease and wanted to get a similar lease to my other contract which was a 2014 Ford escape. He was fair and patient and see what he could do. Got a similar rate close to my old lease agreement just a little more. Pretty busy dealership and was treated fairly with great customer service. Really happy woth my experience there and would recommend this place to lease a Jeep. More
by Crodriguez
Employees Worked With
Jimmy Jaurequi, Ben Smyth, Justin Williams
November 01, 2016
Justin Andreas was excellent! Bought a Jeep Cherokee. My name is Dennis and I purchased a Jeep Cherokee on Halloween. Justin Andreas, the salesperson, was outstanding. He showed us three cars and knew My name is Dennis and I purchased a Jeep Cherokee on Halloween. Justin Andreas, the salesperson, was outstanding. He showed us three cars and knew a lot about them. I highly recommend him. Thank you Chrysler! More
by DennisP
Employees Worked With
Justin Andreas
October 29, 2016
Leased a Pacifica minivan through Justin Andreas I leased a 2017 Pacifica with Justin Andreas and the service was seamless and great! This dealership is unique with its customer friendly service a I leased a 2017 Pacifica with Justin Andreas and the service was seamless and great! This dealership is unique with its customer friendly service and basketball court. Thanks a lot Justin! More
by AlfredoAandJosie
Employees Worked With
Justin Andreas
October 23, 2016
Justin Andreas was Excellent !!! The salesperson Justin Andreas is a great salesperson that helped me get into a Grand Cherokee Laredo! Thanks a lot Justin! Ask for him when you go The salesperson Justin Andreas is a great salesperson that helped me get into a Grand Cherokee Laredo! Thanks a lot Justin! Ask for him when you go to the dealership! More
by DDorman
Employees Worked With
Justin Andreas
October 17, 2016
Great service, super helpful! The guys here really helped my family and I out! From the start, I knew we were at the right place when we were greeted at the door. Super helpful & w The guys here really helped my family and I out! From the start, I knew we were at the right place when we were greeted at the door. Super helpful & we were able to make a deal happen. Thank you! More
by mzhlln
Employees Worked With
Seyed Mirashrafi, Justin Andreas
October 10, 2016
My yelp review to here Fuller review: First off most these reviews are fake for a company that just switched over in name under a year ago. Second I leased through th Fuller review: First off most these reviews are fake for a company that just switched over in name under a year ago. Second I leased through this company and they seem to be so nice, and they are, because they want your money. They act like they are giving great prices but it's all BS. Because no matter what you will need to see them again for a number of issues and they sudden turn to little devils. I absolutely hate lying customer service and management like these guys. I hear countless stories of great experiences in many other dealerships. But for some reason never good ones about this one. Hmmm.. They send you letters offering significantly lower payments and upgrades to come in to find out increasingly higher monthly and drive off. They are liars and once you are a customer (already signed) you will be thrown around to multiple people to "take care" of you. Been 2 weeks still in contact wasting hours of going in and call backs that they claimed the past 4 times and have NEVER ONCE called back when they said. Their word unreliable and don't care about you unless your a sale in their benefit. There was ownership change 3-4 times turned over within my 2 years of my lease so far (still going). That goes to show what kind of lot and business they are doing. Go to other dealerships if you want these cars because they honestly will take care of you better and give you the same if not better prices after you negotiate. Most importantly, you DO NOT want to have to deal with this headache from people who front and genuinely don't care about their customers. Guys you buy a car once, make the driver for a different dealerships atleast. Again false reviews here, they haven't even had this location for a year. It's false developed media, illegal but impossible to catch. Don't be stupid enough to believe everything you see. They lie about employment and how reputable they are too. Not to mention customer loyalty is nothing. Stay with them another 3 years lease with the same car for more money! They play with the numbers like all dealerships, but these guys play too much to empty customer pockets and I just hate hate hate businesses that give their word and point out fine print later the little gray areas and repeat it over to you. No business turns over 3-4 times in 2 years of my lease so far without serious issues. Now they stuck a celebs name on it for investment to help them sell If you want to drive off with empty pockets and future headaches, come in today! They will be beat the competition in those aspects. Trust me, imma customer. More
by Family Dodge
Employees Worked With
Kevin Oliff
October 09, 2016
Look for Israel Israel El'Shaddai did a great job helping us get a new jeep Cherokee, very reliable person to come and get help picking out a new car. Answered all ou Israel El'Shaddai did a great job helping us get a new jeep Cherokee, very reliable person to come and get help picking out a new car. Answered all our questions for such a huge new commitment. More
by Annndreac
Employees Worked With
Israel El'Shaddai
October 03, 2016
Hooah for Israel El'Shaddai! Me and wife came here with one thing in mind, to trade our car and at the same time have a good experience for buying a new car. This will be the fir Me and wife came here with one thing in mind, to trade our car and at the same time have a good experience for buying a new car. This will be the first car for my wife and we did get the deal and much better deal than what we had in mind. We have gotten the perfect vehicle and better deal. Our sales rep, Israel El'Shaddai, helped us from the start until the signing of the paper. He helped us a lot and he did fight for the deal we know that we will be comfortable paying. I will give this dealership 10/10 rate. More
by Earl Bihis
Employees Worked With
Israel El'Shaddai
September 26, 2016
Thanks Russel Westbrook! Thanks Sher My salesperson, Sher, was so helpful. He took his time and made sure I was happy. He explained how the Bluetooth worked, took me on multiple test driv My salesperson, Sher, was so helpful. He took his time and made sure I was happy. He explained how the Bluetooth worked, took me on multiple test drives and really was persistent in me buying the car. I will come back for sure! Cool basketball court by the way! More
by Jclassmusik
Employees Worked With
Sher.
