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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,662 Reviews

2,662 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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February 19, 2022

Very good service! Thank you hector jr for helping me with service on my car! More

by chyannebria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector JR
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

February 19, 2022

Benny was awesome, he took care of all my issues! I had many tiny issues and he was patient and kind and got someone from the ship to explain everything to me. More

by younis.hamalawy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 19, 2022

The dodge team did a good on my challenge and I love it good job. More

by Jada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 19, 2022

Benny was outstanding in his ability to resolve my immediate requests and completed recall issues that were scheduled at a future date. I was very happy he simplified things for me. More

by domin8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 19, 2022

Payman was short with me about the issues with my car - I’ve been coming there for 4 years and I had the WORST customer service from payman - I will not trust him with my car ever again. I did NOT feel lik More

by Chynaj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Payman arjang
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We value your feedback and business. Communication is important to us and a core value of our dealership. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 19, 2022

Overall, Armen did great and I was attended well. I was told all was well and had my tires checked and changed as part of the oil change process. The next day my car informed me that my tire pressure More

by lizcruzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 19, 2022

Vahe was very helpful with my car service he took the time to listen and diagnose the issues I was having with the vehicle, he also insured me on a timely return. I would recommend him to to my friends f More

by Powermike51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Klaumenzer
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 19, 2022

Excellent service. My car was ready sooner than expected and being offered an Uber to and from the mall while I waited was very much a surprise for which I’m thankful More

by franco5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
Feb 25, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 19, 2022

Service was performed as requested (2 recalls) Took most of the day, however did not have to wait at dlr because dlr provided Uber service to my home. I am quite satisfied with Service Dept and service advi More

by dnl57ravenbird
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armen
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 18, 2022

Excellent customer service, fast and smooth transaction. Happy with my purchase. I will do business again. Thank you. More

by Armen33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

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