Van Nuys Chrysler Dodge Jeep Ram - Service Center

This dealer for git an excellent rating because the staff are effecient special mention to Mr Hector at the service department. are effecient special mention to Mr Hector at the service department. More

Good customer service skills and they were very courteous and the waiting time was very. Minimum it wasn’t a all day wait thank you courteous and the waiting time was very. Minimum it wasn’t a all day wait thank you More

Needed an oil change. Called Hector Herrera, my service manager and he told me I didn't need an appointment. He got me in and got me out. No hassle and not a lot of wait t Called Hector Herrera, my service manager and he told me I didn't need an appointment. He got me in and got me out. No hassle and not a lot of wait time. Thanks a lot Hector and the Russell Westbrook service team for your Swift and professional Service. More

Russell Westbrook CDJR was absolutely amazing when it came to getting my car serviced! They issued me a loaner while my car was being serviced! They kept me totally in the loop on the status of the car a came to getting my car serviced! They issued me a loaner while my car was being serviced! They kept me totally in the loop on the status of the car and had my car back to me in a timely manner! Definitely recommend! More

Service was good. Prompt. Everyone was very polite. It was a bit expensive. The gentleman who helped me was very nice. Prompt. Everyone was very polite. It was a bit expensive. The gentleman who helped me was very nice. More

Excellent job, great service. Didn't take that long as they said. So I was happy. Didn't take that long as they said. So I was happy. More

We’ll the service with Hector has always been top notch, I trust him and he’s always taken care of me, that’s why I keep coming back I trust him and he’s always taken care of me, that’s why I keep coming back More

Good service unless there are problems with lack of staff or parts which delays actual repair times. or parts which delays actual repair times. More

Poor communication skills, poor customer service, the employees could use some training in accountability, responsiveness, and effective communication. employees could use some training in accountability, responsiveness, and effective communication. More

Long wait, for very simple things that i could actually due but since i have warranty it makes sense for jeep to do it. due but since i have warranty it makes sense for jeep to do it. More