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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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November 05, 2021

Amazing efficient turn around time and staff. Had my car back with 24 hours and they were amazing about dealing with the warranty. More

by ktapia9924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

November 05, 2021

I had good experiences with staff when it comes to helping with the service to my car. More

by adriancrosthwaite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

adriancrosthwaite responded

Thanks for the service to my car.

November 04, 2021

Took my car for service hector was helpful got put together it was great fast More

by Luisgee2323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 03, 2021

The dealership i enjoy watching the staff work together as I wait for my car More

by Bgarcia5124
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

November 03, 2021

Efficient and friendly just over priced to install a cabin filter, air filter, and windshield wipers. More

by moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

November 02, 2021

Are very good people to help the costumer very nice work they do. Like professional thanks More

by gabinosegundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 02, 2021

From the moment I first contacted the dealership, I was impressed by the level of kindness and attention to detail the receptionist displayed in guiding me to the service department. From there, I was gree More

by connorduermit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

November 01, 2021

I do not like that customers can’t make appointments. When I walked in only one employee greeted me. I had an inconvenient situation occurred in my visit. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Jennifer, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

November 01, 2021

The team at Russell Westbrook went above and beyond to make sure my Chrysler was up and running in a timely fashion. Thank you! More

by Ripmo B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

November 01, 2021

They work very well and solve my car problem they do a great job with it More

by GERSON3399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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