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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,673 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,673 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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May 21, 2021
This dealership provided me with the worst customer service I have ever received from a car dealership. The staff is very rude, and acted as if I was putting some massive amount of stress on them by br service I have ever received from a car dealership. The staff is very rude, and acted as if I was putting some massive amount of stress on them by bringing my buisness to this location. Upon arrival at least 6 employees were sitting at their windows on their phones.. not one of them looked up to great me or offer assistance until I said "can I please have some help". I will never bring my vehicle to the Russell Westbrook location again. More
by Jacob Hardesty
Verified CustomerEmployees Worked With
May 20, 2021
Service advisor was very rude when dropping off and picking up, did not communicate when the vehicle was ready. When picking up vehicle other employee refused to help. picking up, did not communicate when the vehicle was ready. When picking up vehicle other employee refused to help. More
by J Meza
Employees Worked With
Alex
May 20, 2021
Hector in your service is outstanding and professional. It's nice to receive assistance with a smile and know that your service advisor cares about your needs and if all your expectations were addressed. It's nice to receive assistance with a smile and know that your service advisor cares about your needs and if all your expectations were addressed. Thank you Hector for your professional service and attention to detail. More
by jerryhorhn
Employees Worked With
Sia Raissian
May 20, 2021
It was a very fast and easy transaction, getting in line, said what had to be done, and last but no least wait for them to finish... said what had to be done, and last but no least wait for them to finish... More
by Jose Alvarez
May 20, 2021
Horrendous service - terribly inattentive - complete lack of knowledge of work flow - insecure representative - zero care - made my car worse - will never come back here again. of knowledge of work flow - insecure representative - zero care - made my car worse - will never come back here again. More
by NeverComingBackHere
Employees Worked With
Vahe
May 19, 2021
Russell Westbrook Chrysler Dodge Jeep of Van Nuys has great service! Would come back again and again. Alex in the service department was helpful and great! great service! Would come back again and again. Alex in the service department was helpful and great! More
by DChallengerz
Employees Worked With
May 19, 2021
Great customer service, friendly staff and the car looks great after a free wash. I know my car is taken care of. Thank you, everyone ! great after a free wash. I know my car is taken care of. Thank you, everyone ! More
by Jip
Employees Worked With
May 17, 2021
Payman was an awesome service advisor and did everything to make us satisfied with our brand new truck! Andrew was the best salesman and we purchased 2 vehicles with him. Overall, we bought 3 cars from RW D to make us satisfied with our brand new truck! Andrew was the best salesman and we purchased 2 vehicles with him. Overall, we bought 3 cars from RW Dodge and will always be back. More
by BAYARMAASHANY
May 17, 2021
This one of the best jeep dealers in town I will definitely refer my friend to come over an take a look at all the new and pre own vehicle they have. They have really friendly and respectful employe definitely refer my friend to come over an take a look at all the new and pre own vehicle they have. They have really friendly and respectful employees and that makes this dealer an amazing place to shop for a new jeep. More
by Thewolf
Employees Worked With
Paymen
