Van Nuys Chrysler Dodge Jeep Ram - Service Center

Great service no problems all good was called to tell me what the problem was and took care if it promptly and washed my car great service what the problem was and took care if it promptly and washed my car great service More

Bennie was GREAT. Unfortunately when I picked up my car the 1st time my key was missing. I used my spare key to take my car and was told they would call me when they found my original key. I had to have my the 1st time my key was missing. I used my spare key to take my car and was told they would call me when they found my original key. I had to have my car towed back the next day. When I picked up my car the second time, my original key was still missing and I had to wait an hour for them to find my spare key because that was misplaced too. I’m not sure why my keys kept getting lost but it was a huge inconvenience. A little less then a week later, they were able to find my original key. More

Service was quick and they left my keep cleaner then how I brought in. Staff was professional and polite. They kept me up to date via text messaging. I brought in. Staff was professional and polite. They kept me up to date via text messaging. More

The car was well taken care of, but this is the time of Covid. I had to wait for a long time inside before they got to me once I was there. I think they should have booths outside so that customers don't h Covid. I had to wait for a long time inside before they got to me once I was there. I think they should have booths outside so that customers don't have to be indoors with a large group of people. Also, when I went to pick up my car, one of their workers was on his phone with NO mask...OY!!!! I had to complain to the manager. Please care enough about your customers and your workers to protect each other insisting on everyone wearing a mask. More

Rudest employees ever, Eddy is so unprofessional. Felt like he was racial profiling us for being Mexican. Don’t recommend this place at all.1 star for sure like he was racial profiling us for being Mexican. Don’t recommend this place at all.1 star for sure More

Seems like they don’t really care about the customer. I went in for a basic oil change. The gentleman helping me out seem bothered to help me out with the coupon I had for my oil changed. Kept calling me b went in for a basic oil change. The gentleman helping me out seem bothered to help me out with the coupon I had for my oil changed. Kept calling me bro too. Super unprofessional More

Great service as usual. I love this dealership but was a little disappointed that I didn’t get my car washed like I usually did. I think maybe it’s a Covid issue, not sure but everybody in the service depar little disappointed that I didn’t get my car washed like I usually did. I think maybe it’s a Covid issue, not sure but everybody in the service department is helpful and I feel very comfortable using this service More

I purchased my wrangler at this dealership, and I came in with an issue, that has been annoying for awhile, and when I take it in, the transmission mechanic, says he couldn’t hear the noise, I still have to with an issue, that has been annoying for awhile, and when I take it in, the transmission mechanic, says he couldn’t hear the noise, I still have to issue, I’m very disappointed that customer service wasn’t extended to make sure I was a happy satisfied Russle Westbrook customer, and my “driver train warranty is getting close!!! More

Benny was very polite and quick in helping me get myself vehicle serviced and back the same day. I was also very please upon realizing my car was washed as a courtesy. Thank you so much! vehicle serviced and back the same day. I was also very please upon realizing my car was washed as a courtesy. Thank you so much! More