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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,671 Reviews
Call Service Center (855) 298-3373

2,671 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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April 14, 2020

Great customer service friendly service I have been coming here for a lil while now like the service I get from you guys top notch More

by jbc_tita
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2020

Great service! I’ve been Always contacted about what’s going on and how long it’s gonna take to finish that recalls. Also been offered a rental car, which is really cool! Thx More

by andydohh
Recommend Dealer
Yes
Employees Worked With
Payman
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April 14, 2020

Excellent, courteous, and prompt service. Our Jeep needed to be serviced due to needed recalls, and everything was taken care of with great precision. Thanks! More

by ws2falcon
Recommend Dealer
Yes
Employees Worked With
Mr. Payman
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April 13, 2020

I brought my truck in to have a mirror replaced. Payman did a great job from start to finish and I was very happy with the service done. More

by larryerisman
Recommend Dealer
Yes
Employees Worked With
Payman
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April 11, 2020

Took my car there in the morning and had fast and great customer service. Pick up was a breeze and quick to answer any questions I had. More

by allig
Recommend Dealer
Yes
Employees Worked With
Payman
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April 11, 2020

Payman was great from start to finish. Communication was great, as soon as something changed he would call and update me. He got major service and repairs done in one day for me! You have a great guy on the More

by kyletourje
Recommend Dealer
Yes
Employees Worked With
The Mechanics who worked on my car. Truck feels way better!
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April 08, 2020

There service Dept is very poor. Had my car for over 2 months. Still not right. They won’t call me back to fix it. More

by dfazzone399
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vahe Gabrielyan. Poor service
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Apr 09, 2020 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Our team was in communication with you throughout the process. You were fully aware that we were working with FCA to identify the issue of your vehicle. The vehicle was fixed and returned back to you. After the fact, you returned to our dealership, proceeding to insult members of our team. We will not tolerate people disrespecting our team. There is no excuse for inappropriate behavior. As we previously stated on a number of occasions, you are not welcomed at our dealership. Russell Westbrook CDJR

April 08, 2020

Parts showed up late making the install later than supposed to but given the quarantine, it is understandable. Jimmy who was handling the transaction kept us in the loop. More

by Dodgefam
Recommend Dealer
Yes
Employees Worked With
Jimmy
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April 07, 2020

Mr.Payman took very good care of my needs and his professionalism makes him stand out from the rest I would definitely come back.This dealer is worth the 5 star rating More

by GUAPOE001
Recommend Dealer
Yes
Employees Worked With
Mr.Payman
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April 03, 2020

We only had one issue and that was having people answer the phones!!Benny was great in service, Adrian great in Parts!! Very clean and comfortable to visit More

by kimmichel
Recommend Dealer
Yes
Employees Worked With
Adrian he was excellent!! 5 stars!
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