Van Nuys Chrysler Dodge Jeep Ram - Service Center

Always right to the point service Great personal that's is concern that customers service is #1 and always helpful . For me Alex was my Rep and he was very helpful on the issue that my Great personal that's is concern that customers service is #1 and always helpful . For me Alex was my Rep and he was very helpful on the issue that my Ram had ... Al I say is thanking Alex More

Quick n Easy My appointment was quick and easy. They took that car in around 7:30AM got my an UBER to work. Got my vehicle shortly after they were closing the serv My appointment was quick and easy. They took that car in around 7:30AM got my an UBER to work. Got my vehicle shortly after they were closing the service desk but the gentleman was cool and got my car anyway. Only gripe is my jeep got driven next to a vehicle that was being washed. Got a few drops of water on the windshield, jeep then got parked near bushes by the fence where it got dirt and dust caked on the windshield. No biggy though, what the jeep went in for got done. More

great! Thank you Zack for the friendly, honest, helpful service. You made it seamless-you made it great! thanks so much I appreciate it so much Thank you Zack for the friendly, honest, helpful service. You made it seamless-you made it great! thanks so much I appreciate it so much More

Responsive staff; good experience Alex and the other personnel who assisted me were very responsive to my issues and did everything they could to make the recall repair process smooth Alex and the other personnel who assisted me were very responsive to my issues and did everything they could to make the recall repair process smooth and pleasant. More

Great service from Eddie and team! Finding a great and reliable dealership isnt always easy, but and Eddie and the team here are hands down the best! Fast, friendly and attentive. Finding a great and reliable dealership isnt always easy, but and Eddie and the team here are hands down the best! Fast, friendly and attentive. More

Great Excellent service, friendly service. Got all my needs taken care of in a timely manner. Friendly staff, even provided a loaner car for me. Cost free. Excellent service, friendly service. Got all my needs taken care of in a timely manner. Friendly staff, even provided a loaner car for me. Cost free. 5 stars More

Service dept Easy in and out. Received excellent service for me and my Jeep. Very thorough and informative. Would highly recommend to friends and family. Thank you Easy in and out. Received excellent service for me and my Jeep. Very thorough and informative. Would highly recommend to friends and family. Thank you! More

Service Routine service completed on my Jeep Grand Cherokee coupon was honored no appointment necessary pleasant experience thank you team at Russell Westbroo Routine service completed on my Jeep Grand Cherokee coupon was honored no appointment necessary pleasant experience thank you team at Russell Westbrook of Van Nuys! More

Service Eddie was very helpful. Just came in for an oil change, rotation and check the rear end of our car as there is a noise as we are driving. He said the Eddie was very helpful. Just came in for an oil change, rotation and check the rear end of our car as there is a noise as we are driving. He said the noise is not coming g from the rear end that is coming from the back two tires. Eddie claims they could not do the rotation as he said the back two tires are cracked on the inside and said that is causing the noise. We were not able to look at it. I hope he is correct as we are getting new tires and this better fix the problem or we will be back. More

Always Improving!! I’ve been coming to this service center for almost 4 years! When I first began to come here they were not a great center. Hey nearing and send me time I’ve been coming to this service center for almost 4 years! When I first began to come here they were not a great center. Hey nearing and send me times rude! However, a lot of staff has changed in the last year or two and the quality of the service experience has improved exponentially!! A well organized and caring crew! Really great service! More