Van Nuys Chrysler Dodge Jeep Ram - Service Center

Jr is the best! Always takes care of my cars on time! No complaints at all Always takes care of my cars on time! No complaints at all More

Very convinient and close to home. Service advisor, Hector Herrera was very helpful and courteous. Service advisor, Hector Herrera was very helpful and courteous. More

Great customer service they made it fast and easy and returned my car quick as possible differently 10 out of 10. returned my car quick as possible differently 10 out of 10. More

A bit of a long wait time, even with an appointment, but great service and they washed my car!! but great service and they washed my car!! More

Hector Jr was very helpful and my Jeep was fixed right away. They even helped me out with the warranty. away. They even helped me out with the warranty. More

Efficient service, nice customer service that follow up and updated with the process. Satisfied with. and updated with the process. Satisfied with. More

A recall that should have only taken 2 1/2 hours took one month and five days. I had things stolen from my vehicle while in the service bay and little to no communication from the Service Center on the statu month and five days. I had things stolen from my vehicle while in the service bay and little to no communication from the Service Center on the status of my vehicle until I called or had to physically go there to get a status. I had to file a complaint with Chrysler directly in order to get any movement on getting my vehicle back. I was forced to pay for a loaner myself - $1,300 worth of a fee and that does not include the hotel that I had to pay for since I was visiting from out of state. The entire situation has been seriously mishandled and with the theft of personal items from my vehicle - I am sadly disappointed. Now I have to fight to get reimbursed for just the loaner vehicle - it is a nightmare. More

While my 2022 Jeep was in for service 2 x’s for fuel injector issues Westbrook service department has been great to deal ! injector issues Westbrook service department has been great to deal ! More

Quick & easy service. Very friendly, advised me of open recalls & asked if there’s anything else I needed Very friendly, advised me of open recalls & asked if there’s anything else I needed More

They did something on my car there’s a noise under and wasn’t like that wasn’t like that More