Van Nuys Chrysler Dodge Jeep Ram - Service Center

I've had four different vehicles serviced by Westbrook the past 20 years and they consistently deliver. the past 20 years and they consistently deliver. More

Professional , prompt good follow up polite friendly but the service is quite expensive Keep up the good work but the service is quite expensive Keep up the good work More

my Jeep had some problems, Armen helped me out and Im super satisfied and happy that he was the one to help me out. Ordered all the new parts I needed! Thank you! super satisfied and happy that he was the one to help me out. Ordered all the new parts I needed! Thank you! More

The problem is never getting a good estimate on how long it might take to do a repair. I was left guessing and wondering whether or not I need to rent a car or not. I decided to wait till the next day to he it might take to do a repair. I was left guessing and wondering whether or not I need to rent a car or not. I decided to wait till the next day to hear back from them. At that point they said it might be anywhere between 1 week to a couple of months. They could not offer me a rental but directed me to contact corporate. A few of my vehicle issues were not addressed or corrected. It seems like there is a pack of understanding that some of us have jobs and commitments and can't be left hanging not having any clue. More

Good service employees and efficient with the time it took to get everything done with my vehicle. Although the service wasn’t done fully and correctly when putting everything back under the hood of my c took to get everything done with my vehicle. Although the service wasn’t done fully and correctly when putting everything back under the hood of my car, so I wish there was a bit more attention to detail in that aspect. More

Horrible service! !! I paid almost $500 and ripped off. I will take this to upper management and never return for service or purchasing. I will Yelp my frustration of w !! I paid almost $500 and ripped off. I will take this to upper management and never return for service or purchasing. I will Yelp my frustration of what a horrible dealership this is. Never again! More

Waited six hours for an oil change only to be told that they didn’t have the correct oil filter, at which time I was told that I would have to wait another hour. And one time I was there for an oil change they didn’t have the correct oil filter, at which time I was told that I would have to wait another hour. And one time I was there for an oil change they forgot to call my cell and tell me my car was ready so I ended up waiting a few hours longer than I needed to. Terrible service. More

The main concern was not fixed. Took too long. Communication was not very good. N Took too long. Communication was not very good. N More

Payman Arjang was clear and very professional in his communication. Also Inform me of alternatives and allowed me to choose which direction to proceed. communication. Also Inform me of alternatives and allowed me to choose which direction to proceed. More

Great personal easy to enter and exit the drive up area to get to advisor to get to advisor More