Van Nuys Chrysler Dodge Jeep Ram - Service Center

Dropped off my car for factory recalls. The repair took a few days more than they estimated but I wasn't in a hurry to get my car back so I didn't mind. The repair took a few days more than they estimated but I wasn't in a hurry to get my car back so I didn't mind. More

Hector was great. Always kept me on the loop as to what was happening with my car. Always kept me on the loop as to what was happening with my car. More

It took a lot time after the problem was identified to find the solution. I did not receive my car for two months. find the solution. I did not receive my car for two months. More

Great service fast and reliable I purchased and service my vehicle at same location Love it !!! my vehicle at same location Love it !!! More

The service was quick and they were very clear about pricing and items to be done. pricing and items to be done. More

Everything was addressed, repaired, and is now functioning perfectly. They elected to detail my vehicle, i assume because the repair took longer than expected. But, it’s that type of attention alo functioning perfectly. They elected to detail my vehicle, i assume because the repair took longer than expected. But, it’s that type of attention along with timely call-backs, the option to text, etc., from service-mangers/reps like Payman and also mechanics like Jad who worked with me for the repairs in March, that will keep me going back to Russel Westbrook Dodge, —including for the purchase [once again] of my next vehicle in the future. More

Always always and always customer service comes first. Impressive the responsiveness and willingness to help and support customer needs. Very pleased with the service and rapidness Impressive the responsiveness and willingness to help and support customer needs. Very pleased with the service and rapidness More

I’m not happy with the service I received. My truck was there 4 days and nothing was done, except my house key getting misplaced off my key ring. My truck was there 4 days and nothing was done, except my house key getting misplaced off my key ring. More

Malisima el carro fue entregado en muy mal estado sucio y mal echo el trabajo mal echo el trabajo More

Roger is always a pleasure to work with. ....I will return when service is needed again..... ....I will return when service is needed again..... More