Van Nuys Kia

repair of 2010 jetta Tom is nothing short of exemplary. I'm an old guy, been around, when service is important Tom is the most pleasant, professional and knowledgeable pe Tom is nothing short of exemplary. I'm an old guy, been around, when service is important Tom is the most pleasant, professional and knowledgeable person I've had the pleasure to deal with. Volkswagen is lucky to have an employee like Tom. If I were running a corporation or large dealer I'd try to steal him away. More

Excellent work! Excellent work by Tom on my 2016 VW eGolf. Everything was done faster than I expected. Also, very knowledgeable and friendly. Highly recommend to ever Excellent work by Tom on my 2016 VW eGolf. Everything was done faster than I expected. Also, very knowledgeable and friendly. Highly recommend to everyone! More

Good job I like this place because this close to my house and the people are very kind and fast Service also I like it because it's a small place not too b I like this place because this close to my house and the people are very kind and fast Service also I like it because it's a small place not too big not too cloudy More

It was fast, easy and friendly It was the best experience, in the car purchase, that I had in life time. Artem Dasov was very professional, and friendly. I'm looking forward for n It was the best experience, in the car purchase, that I had in life time. Artem Dasov was very professional, and friendly. I'm looking forward for next purchase in the future More

Easy service, done in only a couple hours They were helpful in offering and bringing to attention the things I needed. I knew exactly was I was getting and knew they weren't going to recommend They were helpful in offering and bringing to attention the things I needed. I knew exactly was I was getting and knew they weren't going to recommend services I would not need. More

Great service eperience My vehicle was serviced properly and that service was explained to my satisfaction. They kept informed along the way and I got the car when promised. My vehicle was serviced properly and that service was explained to my satisfaction. They kept informed along the way and I got the car when promised. More

The worst dealership ever!!! I bought a used VW Tiguan from this dealer in October 2016. They held the license plate and didn't give them to me. I was told that DMV will mail me a I bought a used VW Tiguan from this dealer in October 2016. They held the license plate and didn't give them to me. I was told that DMV will mail me a new one. I have been waiting for over two months, nothing from DMV at all. I went to DMV today and found out that they shouldn't keep the original plate. I contacted with them through emails before I went to van nuys, they answered all my requests as YES. when I was there, everything changed to NO. That European sales girl has NONE knowledge about everything. I was waiting for the finance person more than one hour to get that paperworks done. Overall, It's the worst worst viehcle purchase experience ever ever!!! More

Friendly sales staff The sales staff was very helpful. Our consultant Wael Azzam was knowledgeable and friendly. He was very honest with us throughout the process. This wa The sales staff was very helpful. Our consultant Wael Azzam was knowledgeable and friendly. He was very honest with us throughout the process. This was my first time leasing a car, so he made it a lot easier for us. I would highly recommend him! More

Friendly and inviting sales staff The sales staff was vey knowledgeable and provided us with excellent customer service. Kevin Ramirez was very personable. He made us feel comfortable The sales staff was vey knowledgeable and provided us with excellent customer service. Kevin Ramirez was very personable. He made us feel comfortable and at ease and helped us decide which option was best for us. More

Excellent service! I had two repair issues and Marcia took care of everything perfectly. Everything I requested was done and both Marcia and Tom were extremely helpful I had two repair issues and Marcia took care of everything perfectly. Everything I requested was done and both Marcia and Tom were extremely helpful and friendly. Thank you VN VW! More