Van Nuys Kia

Excellent customer service Good customer service and people are nice.. I'll definitely be back to this dealership for my future service for my car.. thanks for tom andrews for h Good customer service and people are nice.. I'll definitely be back to this dealership for my future service for my car.. thanks for tom andrews for helping me to my car More

Efficient Service Tom Andrews in the service department provided high quality customer service. He was friendly and professional and was responsive to my questions and Tom Andrews in the service department provided high quality customer service. He was friendly and professional and was responsive to my questions and requests. It makes a huge difference in your day when you are greeted as a customer with a smile and enthusiastic attitude! More

Got what I wanted I am a loyal VW owner. I have had 2 Beetles, a Jetta and a Golf. I was looking for something different and I wanted to drive out of the dealership hav I am a loyal VW owner. I have had 2 Beetles, a Jetta and a Golf. I was looking for something different and I wanted to drive out of the dealership having put no money down! I got my wish and drove away in a new 2017 Tiguan. More

Amazing service Tom in the service department is incredibly knowledgable and a fantastic service advisor. He was beyond courteous and accommodating while I was in the Tom in the service department is incredibly knowledgable and a fantastic service advisor. He was beyond courteous and accommodating while I was in the dealership and let me pick his brain about VW cars for as long as I could before I had to go to work. Truly phenomenal all around A+++ thanks!! More

Always professional and efficient I regularly go to this dealership to get my car serviced. I had a "check engine" light come on and the service department tended to it quickly and ga I regularly go to this dealership to get my car serviced. I had a "check engine" light come on and the service department tended to it quickly and gave me my options. They were able to determine the cause and let me know that I could continue to drive with the condition for several more weeks until I get the recall work on it done. More

Awesome Experience Simple and quick. Light bulb change. The best part of this service was Tom Andrews. He took care of the whole experience and made sure I left with a s Simple and quick. Light bulb change. The best part of this service was Tom Andrews. He took care of the whole experience and made sure I left with a smile on my face. More

Lighthearted and professional The staff were very kind and accommodating to get me into a car I love. They were professional yet made it a fun experience. The only area of improvem The staff were very kind and accommodating to get me into a car I love. They were professional yet made it a fun experience. The only area of improvement would be the waiting area/chairs...it's not very comfortable when waiting for such a long time. More

Very helpful and successful. Everything was worked out in a timely manner and there was great communication from Tom Andrews who helped me fix the problem on my VW Golf and helped Everything was worked out in a timely manner and there was great communication from Tom Andrews who helped me fix the problem on my VW Golf and helped me find out if my throttle body was under warranty. More

Great service Honest friendly and fast service I Wil recommend this dealer to my friends their price resnoble and the advisor Tom Andrews was awesome he is the best Honest friendly and fast service I Wil recommend this dealer to my friends their price resnoble and the advisor Tom Andrews was awesome he is the best More

Keys dropped in trunk . Uh oh.!! responsive and helpful! I was on vacation and my daughter dropped keys to rental car in the trunk. Tom and Ivan were nice. Thank you.! responsive and helpful! I was on vacation and my daughter dropped keys to rental car in the trunk. Tom and Ivan were nice. Thank you.! More