Van Nuys Kia

Turning negative to positive! Tom was the nicest guy! Actually every one was. We have made their place our go to from now on. Who needs 'helpful Honda' people!! We have even better Tom was the nicest guy! Actually every one was. We have made their place our go to from now on. Who needs 'helpful Honda' people!! We have even better people!! More

Fast and complete My car had a light go on so I stopped by and in eight minutes it was taken care of. Thanks. the service department is always great. My car had a light go on so I stopped by and in eight minutes it was taken care of. Thanks. the service department is always great. More

Awesome service department. Such an honest & friendly service department. Always timely & I never feel as if I'm being mislead. As a woman fairly literate in vehicle maintenance, Such an honest & friendly service department. Always timely & I never feel as if I'm being mislead. As a woman fairly literate in vehicle maintenance, I appreciate the honesty when it comes to my Tiguan. More

A great way to spend a Saturday. My son and I were greeted cordially by everyone with whom we came into contact. The manager and sales person were expecting us and they knew just what My son and I were greeted cordially by everyone with whom we came into contact. The manager and sales person were expecting us and they knew just what we needed. They definitely accommodated our needs and couldn't have been more professional. This dealership has all of the staff necessary to take purchasers through the entire process of buying a car, and they coordinated their interactions with us very well. Sven had interacted by phone (from NY) with my husband prior to my son and I arriving. When we arrived, we worked solely with Farshid and found him to be wonderful to work with. At the end of the day, we were satisfied and happy with the car and the way we were treated. Farshid went above and beyond to make us happy. And we are! More

LONG BUT A PLEASANT EXPERIENCE I liked my salesman Olivier. He wasn't pushy and was very pleasant to work with. Of course they want to move the 2016s but when I said I wanted the I liked my salesman Olivier. He wasn't pushy and was very pleasant to work with. Of course they want to move the 2016s but when I said I wanted the new model I saw, he stopped trying right away. He did his best to get me out quickly but it is a long process nevertheless. More

Great purchase! Went in to lease a car for my soon-to-be 23 yr old son...had a good experience and would recommend Justin to anyone! Went in to lease a car for my soon-to-be 23 yr old son...had a good experience and would recommend Justin to anyone! More

excellent service and in very fast time Very fast service, friendly staff, prompt notification of when the vehicle was ready. offered drive home and pick up when the car was ready. highly Very fast service, friendly staff, prompt notification of when the vehicle was ready. offered drive home and pick up when the car was ready. highly recommend using this dealership for service More

Top notch customer service! I always get my car serviced at Van Nuys Volkswagen. Mike Gray generally helps me.He is always so friendly and helpful. Plus I love the convenience of I always get my car serviced at Van Nuys Volkswagen. Mike Gray generally helps me.He is always so friendly and helpful. Plus I love the convenience of the shuttle. More

Easy, No Hassle Service Marcia & her team were great - very upfront with what my car needed to be back in tip top shape and through on explaining the costs and options to me Marcia & her team were great - very upfront with what my car needed to be back in tip top shape and through on explaining the costs and options to me over the phone. They were communicative through the repair process and made sure to ask before performing simple services like light bulb changes. Great team, will definitely be back with my Jetta in the future. More

My Experience was Great! My experience with the Volkswagen of Van Nuys dealership was great! The employees were all friendly and my service man Tom Andrews was extremely help My experience with the Volkswagen of Van Nuys dealership was great! The employees were all friendly and my service man Tom Andrews was extremely helpful and friendly. I will be back! More