Van Nuys Kia

As soon as I walked into the dealership I was greeted and asked how I could be helped. The dealer I worked with was Daniel who was who asked me what I wanted to see and what I was interested in and after hea asked how I could be helped. The dealer I worked with was Daniel who was who asked me what I wanted to see and what I was interested in and after hearing what I said and showing me a options he worked with me to find something I liked as opposed to simply throwing options at me and trying to convince and persuade me. He and his manager Jjohan humored my list of demands and worked with me to find a compromise and I walked away with a car and a deal I was happy with. More

I recently had the pleasure of purchasing a car, and I couldn't be happier with the experience. From start to finish, the process was smooth and enjoyable. The dealership staff Daniel and Jhojan were incr couldn't be happier with the experience. From start to finish, the process was smooth and enjoyable. The dealership staff Daniel and Jhojan were incredibly knowledgeable and helpful, guiding me through the various options and ensuring I found the perfect vehicle for my needs. Not only did they provide excellent customer service, but the quality of the car itself is exceptional. It runs like a dream, and I feel safe and comfortable every time I get behind the wheel. I also appreciated the transparent pricing and financing options, which made the financial aspect of the purchase stress-free. Overall, I highly recommend this dealership for anyone looking to buy a car. They exceeded my expectations, and I'm thrilled with my new ride. Thanks to the entire team for making this such a positive experience! More

My wife and I were looking to get a bigger car because we just had our 3rd child. We went to Van Nuys kia and was greeted by Daniel Ibarra. He made the transaction so nice and smooth. He was a great person a just had our 3rd child. We went to Van Nuys kia and was greeted by Daniel Ibarra. He made the transaction so nice and smooth. He was a great person and easy to talk too. I don't think I've ever had customer service like this. His manager Jhojan was extremely helpful as well. I would recommend coming to this Kia versus any other one because of the customer service. More

Daniel and jhojan did a phenomenal job to help us get into a kia forte Lxs into a kia forte Lxs More

Great experience at the Kia dealership in Van Nuys very helpful , kind and very professional, Did their best in helping us get a great deal on the car Ask for Daniel and Jhojan sales person very helpful , kind and very professional, Did their best in helping us get a great deal on the car Ask for Daniel and Jhojan sales person More

Had a very good experience here. Busy but got plenty of friendly attention. Got a good deal on a lightly used car. Daniel & Jhojan were very helpful explaining everything and working Busy but got plenty of friendly attention. Got a good deal on a lightly used car. Daniel & Jhojan were very helpful explaining everything and working with me. Will definitely be back. More

Sales manager didn't follow through as he said he would. Salesman was unfamiliar with the vehicle we were looking at and couldn't answer basic questions about it. Salesman was unfamiliar with the vehicle we were looking at and couldn't answer basic questions about it. More

The service advisor Ruben Barrera had very poor handling in my case for engine recall. Not only did he have poor service and wrong information; but also his whole department. My car took a month to replace in my case for engine recall. Not only did he have poor service and wrong information; but also his whole department. My car took a month to replace my lemon engine and I got stuck with car rental bills after being promised the company will reimburse me. I will never return or make any purchases here again. Urge you to stay away! More

This dealership never responded to my request for information sent through your website weeks ago. information sent through your website weeks ago. More

I am on my 4th KIA - love the cars and always had good experiences UNTIL I had to deal with Van Nuys KIA. Warning - Stay away from their service department. They will perform services not needed and t experiences UNTIL I had to deal with Van Nuys KIA. Warning - Stay away from their service department. They will perform services not needed and then you are stuck with the bill. Service Manager is no help and only option is to file a complain in small claims court! More