Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Van Subaru

Kansas City, MO

Overview
Reviews
3.8
113 Reviews
Call Dealership (816) 527-8547

90 NW Vivion Rd

Kansas City, MO

64118

Directions

By Type

Showing 113 reviews

August 05, 2025

Very good experience. Knowledgeable staff and they explained the various service to me very well. More

by tigerleipzig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
July 31, 2025

What a nightmare. A simple oil change has turned into a non-resolution 3-day affair. The oil change leaked and I was first told a new mechanic did the job incorrectly More

by plazapankc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
July 12, 2025

Very good service. they got us in on time and and out. service was excellent. Replaced front brakes. was advised that there was a warrenty extension on th brakes . More

by verlinkarr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lindsey
Report | Print
Jul 14, 2025 -

Van Subaru responded

Thank you for taking the time to share your experience with Van Subaru. We appreciate your feedback about the timely service and excellent care you received during your brake replacement. It's wonderful to hear that our team was able to get you in and out efficiently while providing quality service. We're glad we could help with the warranty extension on your brakes and that our technicians confirmed and addressed what needed to be replaced. Your satisfaction means a great deal to us, and we look forward to serving you again in the future.

July 02, 2025

The replacement of a single tire took in excess of an hour due to the MPI that resulted in multiple recommendations for things that should have been caught during previous MPI's. More

by B.atman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod?
Report | Print
June 24, 2025

Very nicely laid out but preliminary waiting area is insufficiently furnished for client comfort during heavy check in times. More

by Holmanra2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and two other service desk workers
Report | Print
June 17, 2025

They have always us good and taken good care of our car. And they got us the exact car we wanted. More

by meep1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy & Jaret
Report | Print
June 10, 2025

This was such an easy transaction, from the test drive to the sale and beyond. I’m very happy with my experience at Van, so much so that this is the 2nd car I’ve purchased from them. More

by janathomas90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan & Guy
Report | Print
Jun 12, 2025 -

Van Subaru responded

Thank you for your continued trust and support! We're thrilled to hear your experience was easy and enjoyable from start to finish. We look forward to helping you with many more vehicles in the future!

June 05, 2025

Everyone was very knowledgeable and helpful in explaining the complete car buying experience. They delivered the best car buying experience possible. I definitely recommend this dealership. More

by dustyallen11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica, Ricky, Clara
Report | Print
Jun 12, 2025 -

Van Subaru responded

Thank you! We're thrilled to hear you had such a positive experience and that our team made everything clear and smooth. We truly appreciate your recommendation!

May 23, 2025

We bought a Subaru Outback today from Van. Angelica was fantastic. She was knowledgeable, transparent, and respectful of our wishes. The finance guy, Michael, was also extremely respectful of More

by theresebyfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica and MIchael
Report | Print
April 25, 2025

Van Subaru does a good job of paying attention to Forester, They let me know if additional work needs to be done or if everything is good. More

by illiniron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Apr 28, 2025 -

Van Subaru responded

Thank you for sharing your experience! We're glad to hear that Van Subaru has been attentive to your Forester and keeps you informed about any additional work needed. Providing clear communication and great service is always our goal, and we're happy to know you've been well taken care of. We look forward to continuing to assist you with your vehicle in the future!

1
2
...
12