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Van Subaru

Kansas City, MO

Overview
Reviews
4.0
120 Reviews
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90 NW Vivion Rd

Kansas City, MO

64118

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Showing 120 reviews

November 10, 2025

It is easy to set up a service appointment. There are multiple dates and times offered. Everyone is friendly and helpful, they keep you informed and get the job done quickly! More

by Petey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Rash
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November 04, 2025

Great staff, fast service. Jarret was awesome! In addition, comfy waiting area. Just a great experience. More

by jeffssaunders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret
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October 29, 2025

Customer service was great and there was no pressure to buy. They have been patient with me going back with questions! More

by kstewart0628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johny
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October 06, 2025

My car was serviced in a timely manner and I was kept up to date on it’s progress More

by Jimsoptic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Rash
Report | Print
October 03, 2025

The staff @ Van Sabrau are all outstanding & do all that is needed to meet all your needs for servicing our car. More

by Husk1es
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the employees names.
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September 30, 2025

Pleasant, knowledgeable salesman, no pressure sales. Safety features, Subaru organization/family explained and I saw how employees and customers were treated, great experience. I love my crosstrek. More

by Donna
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Clara, Ricky, Michael
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September 03, 2025

They always take good care of me and my Crosstrek. Respectful, honest, and efficient with me. More

by storey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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August 05, 2025

Very good experience. Knowledgeable staff and they explained the various service to me very well. More

by tigerleipzig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
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July 31, 2025

What a nightmare. A simple oil change has turned into a non-resolution 3-day affair. The oil change leaked and I was first told a new mechanic did the job incorrectly More

by plazapankc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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July 12, 2025

Very good service. they got us in on time and and out. service was excellent. Replaced front brakes. was advised that there was a warrenty extension on th brakes . More

by verlinkarr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lindsey
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Jul 14, 2025 -

Van Subaru responded

Thank you for taking the time to share your experience with Van Subaru. We appreciate your feedback about the timely service and excellent care you received during your brake replacement. It's wonderful to hear that our team was able to get you in and out efficiently while providing quality service. We're glad we could help with the warranty extension on your brakes and that our technicians confirmed and addressed what needed to be replaced. Your satisfaction means a great deal to us, and we look forward to serving you again in the future.

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