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Van Subaru

Kansas City, MO

Overview
Reviews
4.0
120 Reviews
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90 NW Vivion Rd

Kansas City, MO

64118

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Showing 120 reviews

July 02, 2025

The replacement of a single tire took in excess of an hour due to the MPI that resulted in multiple recommendations for things that should have been caught during previous MPI's. More

by B.atman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrod?
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June 24, 2025

Very nicely laid out but preliminary waiting area is insufficiently furnished for client comfort during heavy check in times. More

by Holmanra2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick and two other service desk workers
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June 17, 2025

They have always us good and taken good care of our car. And they got us the exact car we wanted. More

by meep1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy & Jaret
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June 10, 2025

This was such an easy transaction, from the test drive to the sale and beyond. I’m very happy with my experience at Van, so much so that this is the 2nd car I’ve purchased from them. More

by janathomas90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan & Guy
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Jun 12, 2025 -

Van Subaru responded

Thank you for your continued trust and support! We're thrilled to hear your experience was easy and enjoyable from start to finish. We look forward to helping you with many more vehicles in the future!

June 05, 2025

Everyone was very knowledgeable and helpful in explaining the complete car buying experience. They delivered the best car buying experience possible. I definitely recommend this dealership. More

by dustyallen11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica, Ricky, Clara
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Jun 12, 2025 -

Van Subaru responded

Thank you! We're thrilled to hear you had such a positive experience and that our team made everything clear and smooth. We truly appreciate your recommendation!

May 23, 2025

We bought a Subaru Outback today from Van. Angelica was fantastic. She was knowledgeable, transparent, and respectful of our wishes. The finance guy, Michael, was also extremely respectful of More

by theresebyfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelica and MIchael
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April 25, 2025

Van Subaru does a good job of paying attention to Forester, They let me know if additional work needs to be done or if everything is good. More

by illiniron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Apr 28, 2025 -

Van Subaru responded

Thank you for sharing your experience! We're glad to hear that Van Subaru has been attentive to your Forester and keeps you informed about any additional work needed. Providing clear communication and great service is always our goal, and we're happy to know you've been well taken care of. We look forward to continuing to assist you with your vehicle in the future!

April 15, 2025

Service has always been first class and the service managers are all very knowledgeable and all ways customer friendly More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Rash
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Apr 29, 2025 -

Van Subaru responded

Thank you for your feedback! We're thrilled to hear that you've consistently received top-notch service and that our service managers have been both knowledgeable and friendly. We strive to ensure every visit is a great experience, and your kind words mean a lot to our team. We look forward to continuing to serve you in the future!

April 07, 2025

My experience at your dealership was a joke! Was given a 30 day temporary tag and it ran out before I received title app from fedex. Most unorganized experience I have ever had at a dealership More

by Jeff.freeman
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Marvin
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March 11, 2025

This was the third car I’ve bought from them…amazing experience everytime…I would highly recommend if your in the kc area More

by Matt Guilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy , Michael
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