Van Syckle Kia

AWESOME We can't say enough about how friendly, knowledgeable, and courteous our Sales Rep was. We were fortunate to get Jeremy Everett.........he was the be We can't say enough about how friendly, knowledgeable, and courteous our Sales Rep was. We were fortunate to get Jeremy Everett.........he was the best. He really worked hard to help us become a KIA customer. And everyone else extremely friendly and helpful. So glad we made the decision to go with KIA....so far we just love our KIA Sportage. More

Top-notch service staff The service staff are always so friendly, make you feel like family, and you always feel like what you say matters. They listen to what you say, alwa The service staff are always so friendly, make you feel like family, and you always feel like what you say matters. They listen to what you say, always make sure you understand what your vehicle needs and why, and they make sure you are comfortable while you wait. Quality work with excellent service - what more could you ask for? :-) More

Awesome service! Haven't dealt with the sales department yet, but the service department has been incredibly friendly and helpful to work with. Clean dealership and wo Haven't dealt with the sales department yet, but the service department has been incredibly friendly and helpful to work with. Clean dealership and wonderful customer waiting area. More

Excellent service We had an appointment to have the oil changed in our new Sportage.the service we got was like no other place I've dealt with before everyone was very We had an appointment to have the oil changed in our new Sportage.the service we got was like no other place I've dealt with before everyone was very friendly,asking us if we needed anything .the waiting room was VERY clean same as the restrooms. As far as my Sportage goes I love my new SUV very comfortable nice driving ,there isn't one thing about it that I don't like. More

Terrible experience Girlfriend and I were browsing the car selection at a tent sale outside of sears. While about to leave a salesperson Tom, I believe was his name, made Girlfriend and I were browsing the car selection at a tent sale outside of sears. While about to leave a salesperson Tom, I believe was his name, made us stop and talk with him. When I say made, he stood in front of our car while we were about to head out, so I stopped and he came arms in the window and talked for about 10-15 minutes asking question after question. Which I was okay with at this point. We weren't seriously looking into a new car but we just wanted to see what was out there so we went inside the tent to see any offers they had. Big mistake. After getting some basic information from us we gave over the keys to the potential trade in vehicle for an assessment, pretty typical. 3 hours later when I have to be going to work, it took multiple requests to multiple people to get our keys back. Quite aggravating, but not the worst part of the experience. Roughly 4.5 hours later the manager comes back to say they don't even have an offer after talking up that they "strongly believe we can get you into a vehicle, you just have to be patient". So aggravated. Finally the worst part to it all. A day or two later while on credit karma browsing through. THERE WAS 5, count them, 5 hard inquiries on my girlfriend credit... not a good thing. Overall bad experience. Won't be going back or suggesting them to anyone. Ps. The car we were looking at originally was priced $6000 above the high end of kbb's highest recommended value for fair dealer price. Ridiculous. More

Comfortable service Very kind service personnel, very comfortable waiting room, work performed on my car was warranty work covered completely under my warranty. Not my f Very kind service personnel, very comfortable waiting room, work performed on my car was warranty work covered completely under my warranty. Not my first KIA, 2 time owner. More

Excellent Great customer service. Met us in the lot as we got out of our vehicle. Was very efficient. Politeness is always a plus. I would recommend this dealer Great customer service. Met us in the lot as we got out of our vehicle. Was very efficient. Politeness is always a plus. I would recommend this dealership and sales agent. More

Wonderful Experience Van Sycle Kia is the best dealership I have dealt with. Their sales people are well informed, but not pushy, the service people have dealt with any co Van Sycle Kia is the best dealership I have dealt with. Their sales people are well informed, but not pushy, the service people have dealt with any concerns promptly. The waiting area is supplied with drinks, snacks, TV, internet and magazines. A driver is provided to take you to any appointments you might have. More

Fast friendly but lack of respect They had very friendly service helped me find the car in my budget and it was very fast only about 1 mabey 2 hours but i gave a full tank of gas 16 ga They had very friendly service helped me find the car in my budget and it was very fast only about 1 mabey 2 hours but i gave a full tank of gas 16 gallons and they refused me more then a half tank back so i got about 7 gallons i had a 300 mile drive and all i got was we dont give more then half here. Disrespectful and uncaring. More

Service Department was very helpful and knowledgeable. Very helpful and knowledgeable. Checked in on us to see if we needed anything.Car was washed before returned to us.They went over the bill for us and Very helpful and knowledgeable. Checked in on us to see if we needed anything.Car was washed before returned to us.They went over the bill for us and explained everything to us. More