VanDevere Auto Outlet

I spoke to Luis on a Thursday (6/22/23) at 4:22 pm. We scheduled an appointment for 9:00 am, the following morning, the opening time. After driving 2 hours to our scheduled appointment, we were told We scheduled an appointment for 9:00 am, the following morning, the opening time. After driving 2 hours to our scheduled appointment, we were told the car sold the night before. No one notified us. So not only did we drive 2 hours to Akron, but had to turn around and drive another 2 hours home. This was so rude, unnecessary and extremely frustrating. My husband took the day off of work for our appointment to see the car. This could have easily been avoided if someone had texted or called to notify us that the car was no longer available. Beware of this so called dealership! A scam. Very unprofessional and rude. More

Only a one star since zero is not an option. Had a scheduled “VIP” appointment for Tuesday to see a car. Get a confirmation email about the appointment that morning. Load trailer to go get the Had a scheduled “VIP” appointment for Tuesday to see a car. Get a confirmation email about the appointment that morning. Load trailer to go get the car. Drive 2 hours and 40 minutes. Sales manager tells me that they took a deposit on the car the day before so it is no longer available. The angle was to still get me on the lot to try to sell me another car. Horrible business ethics. Beware of these jokers. More

The sold me a garbage truck for 15,000. 00. Of my hard earned money. Promised me service and never received it. Bought it in February, falling apart in May. And everyone is taking a blind ey 00. Of my hard earned money. Promised me service and never received it. Bought it in February, falling apart in May. And everyone is taking a blind eye to the situation. Jerry, you and crew really let me down. The person I met, I would’ve expected better. More

Angelina was very friendly, and she made it extremely easy to buy the car that we were looking for. Thanks, VanDevere! We love our new van. easy to buy the car that we were looking for. Thanks, VanDevere! We love our new van. More

Excellent service by Brandon Bree!!! We purchased our Excellent service by Brandon Bree!!! We purchased our car in February 2021, Excellent service by Brandon Bree!!! We purchased our car in February 2021, More

Friendly staff, no pressure sales, clean inventory. Would recommend to anyone looking for a new or used vehicle. Also very easy location to get to--- right off Arlington road recommend to anyone looking for a new or used vehicle. Also very easy location to get to--- right off Arlington road More

everything was great until I got home July 2020. I was supposed to be shipped a missing part. was told it would the middle of august It is now middle of Sept still no part. I have yet to receive paperwo supposed to be shipped a missing part. was told it would the middle of august It is now middle of Sept still no part. I have yet to receive paperwork so I can order my plates. I was told a new temporary tag would be mailed to me on monday the 7th of Sept After inquiring the whereabouts on Friday I was told that it was overnighted Friday the 11th as of 6:00pm the 14th I have not received anything from them. I AM SURE THAT WHEN I INQUIRE ABOUT IT TOMORROW I WILL BE LIED TO AGAIN. IF YOU WANT LIED TO THIS WOULD BE A GOOD DEALER TO GO TO More

They worked with us the find the van we wanted. And worked to get the payments close to what we was looking for. Thank you. worked to get the payments close to what we was looking for. Thank you. More

Did not buy yet, but experience when I visited was pleasant. Looking for a used car for the Winter. Did not buy but had a very positive experience with salesman John, also goes by JB. They have a good stock of Looking for a used car for the Winter. Did not buy but had a very positive experience with salesman John, also goes by JB. They have a good stock of used vehicles ranging from $10,000 and up. I was looking a little less and JB helped me find a possible vehicle at a price that is normally less than their typically stock. He gave us a ride to the other dealership. I test drove it back to his, and then visited the next day for a second look. I decided that I will be heading south to look for my vehicle, but in future I will visit with JB again when I next look for a car. More

An amazing experience The service was beyond amazing! Special thanks to Aaron Kyer for being a great salesman. I recommend going and purchasing a car with Aaron’s help! The service was beyond amazing! Special thanks to Aaron Kyer for being a great salesman. I recommend going and purchasing a car with Aaron’s help! More