VanDevere Auto Outlet

My experience at VanDevere was more than what I expected. This is a wonderful dealership. Kevin McCartney is a wonderful associate. He made my car buying experience easy and stress free. He took the time This is a wonderful dealership. Kevin McCartney is a wonderful associate. He made my car buying experience easy and stress free. He took the time to explain all the paperwork to me. I didn't feel pressured at any time. I called the dealership to test drive a Nissan Murano. Kevin immediately assisted me by providing directions to the outlet as I was driving from Cleveland and wasn't familiar with the area. He entertained my children as we worked through all the paperwork. I love the warranty forever- this is such a great perk and probably the single most reason why I chose to purchase my vehicle from Vandevere. I already reccommended Kevin and Vandevere to a few of my family members that are searching for new cars. I will definately purchase another vehicle from VanDevere- well worth the drive from Cleveland. Thanks so much Kevin and VanDevere, Melissa and Nathaniel from Cleveland. More

Good customer service. Knowledgeable and easy to deal with. No high pressure approach thank you!Looks after customer needs and concerns. Would work with Andy again. with. No high pressure approach thank you!Looks after customer needs and concerns. Would work with Andy again. More

My wife and I were ready to down size our cars and wanted to trade in two vehicles (an F150 and a Pilot) for a single used car. We found the car we wanted to look at online - with a free Carfax, called the d to trade in two vehicles (an F150 and a Pilot) for a single used car. We found the car we wanted to look at online - with a free Carfax, called the dealership for an appointment, and showed up for the test drive. We were introduced to Andy as soon as we arrived and we were in the car driving within minutes. Andy was informative and gave us the history of the car as we drove. After an initial ride, Andy suggested we take the car ourselves - to give us a chance to talk more freely and do our own inspection. We drove, we pulled knobs, we looked at the engine, we read a little of the owner's manual and we figured out features on the dash - and we loved it. Upon return, Andy began our journey to ownership with some simple forms - which turned into a mountain of paperwork - but such is the case with new car ownership. During processing, we took our new car to lunch, my wife left to attend some family matters, and everything progressed smoothly, professionally - and friendly. Never pressured, everything explained. It was a great experience and probably the best time I have ever had buying a car. Great job - great dealership! More

Nelson was absolutely awesome! he was very friendly and helpful and accommodating and I would buy another car for sure from him! thanks alot Nelson! helpful and accommodating and I would buy another car for sure from him! thanks alot Nelson! More

Great experience. From my initial phone conversation with James to my experience at the dealership in person with Andy. These guys are all about customer service. It doesn't stop after you buy the car with James to my experience at the dealership in person with Andy. These guys are all about customer service. It doesn't stop after you buy the car either, they are there to help you with anything you need. I will recomend this dealership to all my friends. More

The sales team was very accomodating, informative, and knowledgable in the field we were looking. They made it impossible to walk away from the SUV we purchased. My entire family has been buying from Van knowledgable in the field we were looking. They made it impossible to walk away from the SUV we purchased. My entire family has been buying from Van Devere for years, and now my husband knows why! More

Not only did I drive home smiling, but I was smiling throughout the entire experience, thanks to Andy. I will admit I am not the easiest person to work with, but Andy did it with a smile the entire time throughout the entire experience, thanks to Andy. I will admit I am not the easiest person to work with, but Andy did it with a smile the entire time. He goes above and beyond when it comes to customer service. I was really in love with the last vehicle I had, but unfortunately it had gotten totaled. I told Andy about it, and the features I was looking for in my next used vehicle, and I believe he actually understood what I was looking,for instead of just offering me a vehicle that was on the lot, like I had experienced at other dealers. He scoured the inventory to find vehicles that matched the preferences. All while having a genuine friendliness about him, that made me feel at ease when I talking to him or asking him questions about the vehicles I was looking at. It was like shopping with an friend that just happened to be an expert at cars. But what really impressed me is I told him I wanted stylish for me, and he interpreted that exactly right, and matched me to the perfect vehicle, which I have never had happen and I believe it is very rare to have any salesperson that understands individual style, and especially not a car saleperson, but Andy has it down. He was readily available by phone and cell phone, and never took long to return my call if he wasn't available. He is the reason I purchased from Van Devere vs. another dealer. Great customer service and person. More

Everyone at Vandevere is nice and friendly, and we got our car at such a great deal that no other dealership around can beat, in the future i plan on buying another car from here because the customer serv our car at such a great deal that no other dealership around can beat, in the future i plan on buying another car from here because the customer service is fantastic. I love my subaru and love the forever warranty. More

Great experience, no high pressure sales that you get other places. JD was real helpful and gave me the time and patience i needed when buying my truck. I will definitively be looking here when my wife n other places. JD was real helpful and gave me the time and patience i needed when buying my truck. I will definitively be looking here when my wife needs a new car. More

Straight to the point. I told him what I was looking for and he took me straight to it, stayed after closing, and even delivered my car to my house. Perfect. and he took me straight to it, stayed after closing, and even delivered my car to my house. Perfect. More