VanDevere Buick

Richiie Fontes made buying a car fun! Richie was very friendly and patient with me as I went from car to car. Richie made the entire process painless & actually enjoyable! Hats of to Ric Richie was very friendly and patient with me as I went from car to car. Richie made the entire process painless & actually enjoyable! Hats of to Richie...will recommend EVERYONE to come see you! More

Eric Eash is awesome! I expected to be pressured by a pushy salesperson - Eric was the total opposite. He was friendly, accommodating and probably the most enthusiastic sa I expected to be pressured by a pushy salesperson - Eric was the total opposite. He was friendly, accommodating and probably the most enthusiastic salesperson I have ever met! I picked up my new car on a Thursday (the next day was my birthday). Eric surprised me with a bouquet of balloons tied to my new car to help celebrate my birthday. Balloons were even in the trunk- what a guy! The entire process was easy, and Eric made my experience at VanDevere very enjoyable. I will definitely refer my friends & family to Eric Eash at VanDevere Buick! P.S. - I love my new car!!! More

Eric Eash is awesome!!! I just want to say that Eric Eash got me a great deal and his customer service was awesome! If you haven't had any luck and you are looking for someon I just want to say that Eric Eash got me a great deal and his customer service was awesome! If you haven't had any luck and you are looking for someone who cares and is willing to help then Eric is your guy! He even came to pick me up from work because I didn't have a car at the time! Courtney from promo is awesome as well and I am very grateful for the both of them. Rock on guys and I will be sending some clients your way! I am from Euclid, OH and I can't believe with the shape my credit was in that I was able to get this great of a deal! Thanks Eric for your hard work! Sheronika More

Excellent Experience buying a new Kia. Tom treated me with courtesy and respect very nice man. Tom and vandevere have a customer for Life. I will recommend this dealership to others. Tom treated me with courtesy and respect very nice man. Tom and vandevere have a customer for Life. I will recommend this dealership to others. More

Equity salrs person Ed Hopson did a great job convincing me to purchase the 2014 Buick Lacrosse. I'm very pleased with the car and will definetly refer customers to Ed. T Ed Hopson did a great job convincing me to purchase the 2014 Buick Lacrosse. I'm very pleased with the car and will definetly refer customers to Ed. Thank you Ed. Pamela Harper More

I purchased a used VW Routan from VanDevere almost 2 years ago that came with a "warranty forever". Part of the warranty agreement is that all scheduled maintanence be completed according to the owners years ago that came with a "warranty forever". Part of the warranty agreement is that all scheduled maintanence be completed according to the owners manual. I have done that, however some of the maintanence was completed by the VW dealership per VanDevere's suggestion because there was a remaining factory warranty. My fuel pump went out last week which is covered by the warranty however, Warranty Forever will not honor the claim because VanDevere did not complete all schedule maintanence. When I spoke with service at VanDevere they said "their hands are tied" - they are not standing behind their own warranty company. I was told to "take it up with the warranty company". I am refusing to pay the $750.00+ to replace my fuel pump when it is clearly covered by the warranty and I provided proof of all scheduled maintanence by certified mechanics. More

Steve Sabitsch has been such a huge help and has been amazing in this whole process. Also Zach a clone of Steve's service. We will definitely buy future cars from Van Devere. It has been a ;pleasure. amazing in this whole process. Also Zach a clone of Steve's service. We will definitely buy future cars from Van Devere. It has been a ;pleasure. More

August 24, 2013 I have been shopping for a new minivan August 24, 2013 I have been shopping for a new minivan for the past few weeks, and found a 2008 Dodge Grand Caravan for sale at Vandevere Buick at 30 August 24, 2013 I have been shopping for a new minivan for the past few weeks, and found a 2008 Dodge Grand Caravan for sale at Vandevere Buick at 300 W. Market St. in Akron, OH that I was very interested in purchasing. I contacted the dealership via their website around 9am on Thursday, 8/22, and had a chat session with Kristi Stevens, a Customer Care agent at Vandevere. I told her specifically which vehicle I wanted to see, and she informed me that it was available and she would put me on the "VIP" list to see it in person. I told her I would be traveling over an hour to come see the vehicle, and she assured me it would be there when I arrived. I called the dealership that same day around 5:30pm, before I left my home to drive to Akron, to verify it had not been sold during the day. Once again, Kristi reassured me that it was there waiting for me, and I would be welcomed as a "VIP" when I arrived. I hired a babysitter to watch my 3 small children, and drove from Hermitage, PA to Akron, OH with a blank check in hand to visit the Vandevere Group and see what I expected to be my new car. When my wife and I arrived, we spoke w/ Randy Browne and told him why we were there. He checked with one of his associates, Zachary Lawrence, and Zachary told Randy and us that the car was "missing". They have had other inquiries, and have not been able to locate it for 2-3 days. I was shocked that I could call twice on the same day I am coming to see a vehicle, have the dealership put me on their "VIP" list, and that whole time nobody bothered to check if the vehicle was actually there. I expressed my frustration to Randy for having wasted over an hour of my time driving there, the money for gas, and the money for a babysitter, only to have them tell me they don't know where the car I wanted to see is. He made no concessions for the inconvenience. He even went as far as trying to strong-arm me into making a downpayment on the vehicle, telling me that when they did find it, it couldn't be held for me to come back and see if I didn't make a downpayment. I was disgusted that after the experience I had, he would try to talk me into putting money down on a vehicle he didn't even know if they had!!! If this is how Buick allows their dealers to treat potential customers, I want no part of ever purchasing a vehicle from any of your dealers. Furthermore, I am expecting compensation for the gas and babysitting money I wasted due to Vandevere's deceptive sales practices and/or incompetence. I spent approximately $20 on gas and another $20 for the babysitter. It is very difficult for my wife and I, both working full-time and having 3 children, to get out for a night and look at cars. As I stated earlier, I had a check in hand and ready to buy. All I expected the dealership to do was take 5 minutes to ensure the vehicle they were advertising online, and told me by phone they had in stock, was still there before I arrived!!! Vandevere has found a new meaning for "VIP", as they made me feel more like a Very Inconvenienced Patsy instead of a Very Important Person. More

MACK IS THE MAN HE DID EVERYTHING IN HIS POWER TO GET ME THIS KIA SOUL .HE WORKED WORKED WORKED WITH MY BOY FRIEND TO GET ME IN A KIA SOUL .WE ARE CONSIDERING BUYING ANOTHER KIA SOU GET ME THIS KIA SOUL .HE WORKED WORKED WORKED WITH MY BOY FRIEND TO GET ME IN A KIA SOUL .WE ARE CONSIDERING BUYING ANOTHER KIA SOUL AND WANT TO DEAL WITH NO OTHER SALESMAN BUT MACK GILCHRIST . WE HIGHLY 5 STAR RATING RECOMMEND MR .GILCHRSIT HE WORKS WITH THE CUSTOMER TO MAKE THEM HAPPY .. I'M SO HAPPY I STILL HAVENT STOPED SMILING THE NEXT DAY AFTER I GOT MY NEW CAR I LOVE IT I WOULD LIKE TOP THANK MACK GILCHRIST OUR SALESMAN AND I KNOW HE DOESN'T WORK FOR YOUR COMPANY BUT I WOULD LIKE TO THANK MY BOYFRIEND FOR HIM MAKING MY DREAM COME TRUE ONE VERY HAPPY WOMAN LOIS SELL More

I found that working with Nelson Trompower to be a pleasure. I would highly reccomend him to anyone wanting to buy a new or used vehicle. pleasure. I would highly reccomend him to anyone wanting to buy a new or used vehicle. More