VanDevere Buick
Akron, OH
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I needed a new (in my case used) car. My old one was clearly starting its path down the road of deterioration. I called a few dealers and this was the first that wasn't cramming numbers and crap down my clearly starting its path down the road of deterioration. I called a few dealers and this was the first that wasn't cramming numbers and crap down my throat. They didn't push me out of my comfort zone and helped me get into the car I wanted, not the one they did. I would go back in a second and I will be for the free car washes. Randy was personable and took care of everything. I was impressed and happy to have met him. I feel comfortable that I can contact him anytime in the future and he will do all he can to help. If and when I need a new car, I will be going to him. Thank you. More
Having bought only one new car back in 1973,I avoid car sales people like the plague. After reading and computer researching I decided KIA was the car to buy if I was going to buy new. I'm glad that I sho sales people like the plague. After reading and computer researching I decided KIA was the car to buy if I was going to buy new. I'm glad that I shopped VanDevere. Randy and Josh were very helpful in introducing my wife and I to the Kia line. They made our purchase of a Sportage a very easy experience. Thank you very much, John and Robin Cespedes More
Randy Browne is a car salesmen who acts with integrity and honesty, a rare find. He is helpful and willing to go the extra mile to ensure that you are completely satisfied with all elements of your automo and honesty, a rare find. He is helpful and willing to go the extra mile to ensure that you are completely satisfied with all elements of your automobile purchase. Randy is able to match your specific car needs with all available options, finding the right car to match your needs. A great car buying experience, once again. This is the 3rd vehicle that we have purchased from him and will continue as long as he is selling them! More
Great customer service. No nonsene and straight the point! I would recommend this dealership to anyone not looking for gimmicks or the usual "bs" that is found at a lot of other dealerships. point! I would recommend this dealership to anyone not looking for gimmicks or the usual "bs" that is found at a lot of other dealerships. More
Randy Browne helped me the second I walked in the door. I had a very nice car going in and just wanted something new. Randy Browne helped me upgrade to a beautiful new car and helped in working wth an afford had a very nice car going in and just wanted something new. Randy Browne helped me upgrade to a beautiful new car and helped in working wth an affordable option. He had a very good understanding of what I wanted right away and did everything in his power to achieve that. More
I purchased a vehicle from the Auto Outlet in December 2010, they were friendly and had great customer service. I had heard a problem in the front of the vehicle in December and took it to the Market Stre 2010, they were friendly and had great customer service. I had heard a problem in the front of the vehicle in December and took it to the Market Street Customer Service Center to have them look at it. I researched online and saw there had been some problems with the ball joints which what I asked them about. They stated they found no problem at that time. Now they state the left ball joint has gone bad and they want me to pay $649 to fix it. I have not had the car for a year and they want me to pay that, when I stated There was a problem with it months ago. I know my vehicle was not brand new,but I did not except to have to put that much money into this vehicle this soon. I have recommended my family and friends to vandevere, but I will not recommend vandevere anymore. If I could I will give the vehicle back and take the loss. I am very disappointed in the treatment I received. More
I had a wonderful experience working with Randy Browne. He was friendly efficient and a no hassle sales guy with me. I would go back and work with Randy and the team at Van Devere any day! He was friendly efficient and a no hassle sales guy with me. I would go back and work with Randy and the team at Van Devere any day! More
From the time I called till I drove away in my new Optima Steve Sabitsch took great care of me. Steve listened to what I was looking for and found the vehicle in my price range. I never felt pressured! Steve Steve Sabitsch took great care of me. Steve listened to what I was looking for and found the vehicle in my price range. I never felt pressured! Steve then took me to the service center and introduced me to Lisa Kerlee. Steve and Lisa covered the warranty and the advantages of seviceing my car at Vandevere. Then Steve took me to Jim Zurzolo who went over the details of my financeing. Steve had my car cleaned and filled with gas when I was ready to leave. He answered my last few questions and went over the location and operation of the lights, shifter, steering wheel, mirrors and sound system so I would have a safe and comfortable drive home. GREAT JOB STEVE Todd Lesher More
all and all the staff was very customer friendly, and they did all they could to put me into a car that could fit my budget. steve and randy bent over backwards to help me as much as possible! thanks guy they did all they could to put me into a car that could fit my budget. steve and randy bent over backwards to help me as much as possible! thanks guys. the only bad part was the hour wait! lol More
Rob Amos was very helpful and knowledgable with all of our questions.He was also very patient and had no problems letting us test drive all of the cars we wanted. He went well above and beyond also by tak our questions.He was also very patient and had no problems letting us test drive all of the cars we wanted. He went well above and beyond also by taking his time to find me the vehicle I wanted in a differnt color and body style. I highly recommend Rob to all of my family and friends looking to buy new cars! More