Vancouver Ford

Fast lane got me in quickly, kept me informed and resolved the issues I was having. I appreciated the quick resolution. resolved the issues I was having. I appreciated the quick resolution. More

Jeremy was a fantastic partner who helped us find the perfect vehicle at the right price. We had visited multiple dealerships where no one wanted to sell vehicles, our stories are movie worthy. The mom perfect vehicle at the right price. We had visited multiple dealerships where no one wanted to sell vehicles, our stories are movie worthy. The moment we engaged with Jeremy everything changed. We highly recommend Jeremy, even if you are like us and live in OR and must make a short drive. More

Our Sales Rep (Mark) was very helpful and friendly throughout our purchase experience. We appreciate that Mark followed through to ask if we had any questions or needed assistance in learning any fea throughout our purchase experience. We appreciate that Mark followed through to ask if we had any questions or needed assistance in learning any features we were uncertain about, and will be there for us in the future if needed. More

I love these guys. The service is professional and high quality and always within the provided time estimate. timely service. I also feel they recommend work that is re The service is professional and high quality and always within the provided time estimate. timely service. I also feel they recommend work that is required and don’t pad that recommendation. More

To begin, our salesperson was excellent, very helpful and knowledgeable and patient. We took a vehicle home on an extended test drive but then found that the vehicle had been in an accident as a new vehicle. knowledgeable and patient. We took a vehicle home on an extended test drive but then found that the vehicle had been in an accident as a new vehicle. We then found another vehicle that we really liked and went through with the purchase. As we looked through the vehicle we found electrical wires hanging loose and a connection broken. Additionally we found a considerable amount of dried mud and small rock throughout the engine compartment. This lead us to believe that the vehicle had been flooded. We returned the vehicle under the 3-day return policy. And while the dealership mechanic said that everything was repairable and that the vehicle was just dirty, we had lost trust in the dealership. More

Garrett was easy to work with and set up a service appointment for 2 recalls. Work was started at my appointment time and in a completed in a timely manner. appointment for 2 recalls. Work was started at my appointment time and in a completed in a timely manner. More

Garrett (Service Dept) works hard to ensure everything goes smoothly. He's genuinely helpful and pleasant to work with. I live in Oregon City and make the extra drive to get my van serviced at Kendall. goes smoothly. He's genuinely helpful and pleasant to work with. I live in Oregon City and make the extra drive to get my van serviced at Kendall. More

Garrett is the best of the best everything was quick and easy. He was one time explained the whole process and kept me up to speed with how my car was serviced easy. He was one time explained the whole process and kept me up to speed with how my car was serviced More

Leased a car in April and after reviewing the paperwork noticed the car was sold as new when it had been used as a service loaner or demonstrator. Called the dealer on Monday and they told me the sales ma noticed the car was sold as new when it had been used as a service loaner or demonstrator. Called the dealer on Monday and they told me the sales manager would call me back on Tuesday to discuss this. I received no call back. No customer service whatsoever. More

Hello everybody where to even begin. All I have to say is the service and quality of the staff at Kendall Ford dealership here in Vancouver Washington ranging from the service departmen All I have to say is the service and quality of the staff at Kendall Ford dealership here in Vancouver Washington ranging from the service department to sales department to the finance team. I cannot begin to say enough is beyond exceptional. They just didn’t get me into the vehicle of my dreams, but they went above and beyond anything I would’ve ever expected. Making me feel secure and comfortable and beyond happy with my experience with them. They had literally worked with me for a couple weeks to satisfy all my concerns. Assuring that my experience with them was just not a good one, but an exceptional one! They had taken the time to work with me and even communicate with me off hours to assure I was happy and satisfied with my purchase from them. They allowed me to come out of a lease agreement that I was obligated to which I was very concerned about. Followed with allowing me to purchase outright the vehicle instead, and even helping me find the lowest interest rate possible for the financing of the purchase of the vehicle. Beating out even my current bank of USAA. They truly showed me they did not care about the profit or the overhead but literally they’re only concern was to satisfy and make sure that I was 100% happy with my experience with them. I will certainly say Kendall Ford of Vancouver truly puts their customers, happiness and satisfaction of their experience, first and foremost above all else! I couldn’t recommend more to everyone if you are truly looking for an exceptional buying experience with the comfort of knowing that you come first Kendall Ford of Vancouver is certainly the place you would want to go. I will never go anywhere else other than Kendall Ford of Vancouver. They have earned my trust and my support from here on out. Five stars and above! And again a special thanks to my sales rep Jeremy 808. I have never met a Sales rep that has gone so far and above out of his job scope to truly show me that he cared about me and my happiness and satisfaction of my experience there at the dealership. More