Vancouver Ford
Vancouver, WA
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582 Reviews of Vancouver Ford
Vancouver Ford took great care of me throughout my new truck purchase. Their knowledge and communication gave me great confidence I was investing in the perfect vehicle for me. truck purchase. Their knowledge and communication gave me great confidence I was investing in the perfect vehicle for me. More
Completely satisfied with the oil change service. Had to schedule the appointment over a month in advance. I feel the service department is more qualified to work on my Shelby then using the Quick Had to schedule the appointment over a month in advance. I feel the service department is more qualified to work on my Shelby then using the Quick Lane.. More
a recall turned into a short block replacement and a week to get parts. I was kept up to date by Jeremy. there was no cost for the recall or short block. to get parts. I was kept up to date by Jeremy. there was no cost for the recall or short block. More
A 09:15am oil change appt turned into a 6 hour oil change. If your Service Dept is so OVER WORKED maybe don't make so many appts. change. If your Service Dept is so OVER WORKED maybe don't make so many appts. More
Appointment times are ridiculous. It really only gets you in that day with nothing to do with what time you are scheduled for. Plan on dropping your car for the day. It really only gets you in that day with nothing to do with what time you are scheduled for. Plan on dropping your car for the day. More
Jeremy is highly competent, efficient and seems to take everything in stride. I don't see how it could have gone much smoother.. The new tires, fresh oil change and full tank were a nice touch. everything in stride. I don't see how it could have gone much smoother.. The new tires, fresh oil change and full tank were a nice touch. More
Peter and Kalio were awesome to work with. This was our 4th car we have purchased from this dealership and have had a wonderful experience each time . This was our 4th car we have purchased from this dealership and have had a wonderful experience each time . More
We had an exceptional experience with Vancouver Hyundai. Everyone was extremely professional and kind. We were initially referred to Jim Joy, as my brother had previously purchased a Genesis GV80 from him. Everyone was extremely professional and kind. We were initially referred to Jim Joy, as my brother had previously purchased a Genesis GV80 from him. Jim was very kind but also apologetic because he now works at the Ford portion of the dealership. He referred us to Todd Underhill, who is one of the sales managers at Hyundai. Todd was very understanding and was willing to work with us over the phone because we were coming from Salem. Once we had decided that we would purchase the Hyundai Palisade, we discovered that Todd wouldn't be there on Sunday, and so he referred us to Kahlil. Kahlil was an incredible person to work with. He was dead straight with the numbers and made us feel completely at ease. We felt incredibly lucky to have him help us through our purchase. Once the paperwork was completed, Kahlil introduced us to Brandon in sales to make sure we knew everything we needed to know about the Palisade. Brandon was very personable and professional, and the cherry on top of our Sunday. Additionally, we spoke with Red a few times over the phone while sorting out various details, and he exhibited the same professionalism as the rest of the dealership. I wanted to outline our purchase experience because we ended up interacting with several people while purchasing a car from Vancouver Hyundai, and every single one of them impressed us with their competence, professionalism, and sincere efforts at making the experience smooth and special. My husband and I are extremely grateful. Thank you to you all for your support and your efforts; it looks like all our future Hyundai's will be purchased at Vancouver Hyundai. Sincerely, Family Bergquist More

