Vancouver Ford

My check engine light came on. I called and was told that the diagnosis tech was not available but they would put a note on my service call that was in 7 days. I did not want to drive with the check en that the diagnosis tech was not available but they would put a note on my service call that was in 7 days. I did not want to drive with the check engine light on so I took it to Jiffy lube. It took 10 minutes to do the engine diagnosis. A fuel injector had come loose and they plugged it in. When I went to my service appointment, The girl noticed the note on my slip and told my that the diagnosis tech was not available but could make an appointment for January. I said they could run the diagnosis while the car was being serviced just to make sure. She said they could not. They were backed up. This was not quality service. More

Vancouver Ford is the best! Always easy to schedule services and very friendly. We are customers for life and that says a lot for a dealership. services and very friendly. We are customers for life and that says a lot for a dealership. More

Good services, nice settings and friendly reps. offered great help to maintain my car healthy. great help to maintain my car healthy. More

Jazmine in the Service Department was an example of excellent customer service, she asked questions, she listened to the answers. She offered a complimentary car wash even though it was raining, and y excellent customer service, she asked questions, she listened to the answers. She offered a complimentary car wash even though it was raining, and yes I do wash my car when it rains to eliminate the base grime on the paint. Her smile was evident behind her mask, she also reviewed and explained the charges. She was quite busy and kept up with it all quite beautifully. More

Lee MacKenzie from Vancouver Ford went above and beyond and helped me find my beautiful car! Thank you Lee!! and helped me find my beautiful car! Thank you Lee!! More

Our Sales Person, Darrell, was fantastic! Found the vehicle we wanted at the price we wanted. Everyone we worked with was dialed in and ready for biz. vehicle we wanted at the price we wanted. Everyone we worked with was dialed in and ready for biz. More

Jeremy Noble was great to work with.very professional, I would buy from them again. would buy from them again. More

Service was friendly and accommodating. Outstanding. I would recommend them to anyone. Well done Hyundai team! would recommend them to anyone. Well done Hyundai team! More

Good place to service my car! Friendly and professional team! team! More

We purchased remotely. We were picked up at the airport. Paperwork was signed and in car driving home within the hour. Very organized and professional. Paperwork was signed and in car driving home within the hour. Very organized and professional. More