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Vancouver Ford

Vancouver, WA

4.7
578 Reviews

6801 Northeast 40th Street

Vancouver, WA

98661

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578 Reviews of Vancouver Ford

May 16, 2020

Lee Mackenzie was awesome. I would recommend her to others I know. She was very pleasant and informative. TONY got me the deal I was looking for. Bathrooms were clean More

by mark.leathers
Recommend Dealer
Yes
Employees Worked With
TONY prior manager, Misti Williams
May 19, 2020 -

Vancouver Ford responded

Mark, thank you for taking the time to leave us your response to our staff's outstanding customer service. Thanks for the recommendation, and have an amazing day!

May 01, 2020

Great Place! They are always the nicest and considerate people in the service area! its always clean and they provide any information that you need. This isn't m More

by adamsjanice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know their names but there all very kind., Misti Williams
May 04, 2020 -

Vancouver Ford responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Vancouver Ford, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 14, 2020

Safe experience, good work I was a bit concerned about going to the dealer during this epidemic but Vancouver Hyundai has done a great job of making you feel safe. The service More

by tomn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall the names but very good service.
March 27, 2020

Service department staff were very friendly and kept the cost of repairs competitive with non-dealership prices. Trevor the mechanic that worked on my car is always informative on what he is doing and I can More

by Kenabego
Recommend Dealer
Yes
Employees Worked With
Miss Jones and Trevor the mechanic , Misti Williams
Mar 28, 2020 -

Vancouver Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mar 28, 2020 -

Vancouver Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 19, 2020

I had my car there for a oil change and they kept my car for over 1 month and charge for stuff that I didn’t need and didn’t Authorize. Do not take your car at this service they are a bunch of crooks . Keit More

by Marian
Recommend Dealer
No
Employees Worked With
Keith worst manager and Sekora bad front desk, Misti Williams
Feb 21, 2020 -

Vancouver Ford responded

Marian, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (360) 992-7402 and we will do our best to make this better. We hope to hear from you soon.

February 02, 2020

When we got there, you could see that they were busy. Yet, even with that, we were greeted right away and it didn't take long for someone to assist us. More

by OFPL
Recommend Dealer
Yes
Employees Worked With
Carson Tice
Feb 04, 2020 -

Vancouver Ford responded

Ofpl, thank you for your wonderful response to the quality of service our Staff provides! At Vancouver Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 17, 2020

great deals great dealership, big inventory, lots of the sought after hot rods, excellent sales staff, and finance dept. I just keep going back. dealt with Nick N More

by jeffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Jan 20, 2020 -

Vancouver Ford responded

Jeffy, thank you for your kind review; we are happy to pass along your comments to the team here at Vancouver Ford! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 20, 2019

I had never an experience as great as this one when buying a car. The staff were amazing and my salesman Gabe was simply the best. Thanks again!!!! More

by MB
Recommend Dealer
Yes
Employees Worked With
Misti Williams
Dec 22, 2019 -

Vancouver Ford responded

Hello, we're so glad to hear that Gabe could provide you with a five star experience. Please let us know if there is ever anything else we can do for you! Safe travels!

December 20, 2019

Steve Bushey is the man. Honest and Reliable! If your looking for a new vehicle ask for him. You won’t be disappointed when working with him More

by dcphil.jbo
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Dec 22, 2019 -

Vancouver Ford responded

Hello, we're glad to hear that you had such a positive car shopping experience with Steve. Please let us know if there is anything else you may need from us; we're always happy to help! Have a fantastic day!

December 20, 2019

Steve Bushey is the best, thank you! Knowledgable, friendly, kind, couldn't recommend him more. It's great to know there are still good people in this world, thank you! More

by Vkellogg
Recommend Dealer
Yes
Employees Worked With
Steve Bushey
Dec 22, 2019 -

Vancouver Ford responded

Hello, thank you for the review and high star rating. We strive for 100% customer satisfaction so we are glad to hear you found that to be the case during your visit. At Vancouver Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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