Vancouver Ford
Vancouver, WA
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583 Reviews of Vancouver Ford
Jeremy was a fantastic partner who helped us find the perfect vehicle at the right price. We had visited multiple dealerships where no one wanted to sell vehicles, our stories are movie worthy. The mom perfect vehicle at the right price. We had visited multiple dealerships where no one wanted to sell vehicles, our stories are movie worthy. The moment we engaged with Jeremy everything changed. We highly recommend Jeremy, even if you are like us and live in OR and must make a short drive. More
Our Sales Rep (Mark) was very helpful and friendly throughout our purchase experience. We appreciate that Mark followed through to ask if we had any questions or needed assistance in learning any fea throughout our purchase experience. We appreciate that Mark followed through to ask if we had any questions or needed assistance in learning any features we were uncertain about, and will be there for us in the future if needed. More
I love these guys. The service is professional and high quality and always within the provided time estimate. timely service. I also feel they recommend work that is re The service is professional and high quality and always within the provided time estimate. timely service. I also feel they recommend work that is required and don’t pad that recommendation. More
To begin, our salesperson was excellent, very helpful and knowledgeable and patient. We took a vehicle home on an extended test drive but then found that the vehicle had been in an accident as a new vehicle. knowledgeable and patient. We took a vehicle home on an extended test drive but then found that the vehicle had been in an accident as a new vehicle. We then found another vehicle that we really liked and went through with the purchase. As we looked through the vehicle we found electrical wires hanging loose and a connection broken. Additionally we found a considerable amount of dried mud and small rock throughout the engine compartment. This lead us to believe that the vehicle had been flooded. We returned the vehicle under the 3-day return policy. And while the dealership mechanic said that everything was repairable and that the vehicle was just dirty, we had lost trust in the dealership. More
Garrett was easy to work with and set up a service appointment for 2 recalls. Work was started at my appointment time and in a completed in a timely manner. appointment for 2 recalls. Work was started at my appointment time and in a completed in a timely manner. More
Garrett (Service Dept) works hard to ensure everything goes smoothly. He's genuinely helpful and pleasant to work with. I live in Oregon City and make the extra drive to get my van serviced at Kendall. goes smoothly. He's genuinely helpful and pleasant to work with. I live in Oregon City and make the extra drive to get my van serviced at Kendall. More
Garrett is the best of the best everything was quick and easy. He was one time explained the whole process and kept me up to speed with how my car was serviced easy. He was one time explained the whole process and kept me up to speed with how my car was serviced More
Leased a car in April and after reviewing the paperwork noticed the car was sold as new when it had been used as a service loaner or demonstrator. Called the dealer on Monday and they told me the sales ma noticed the car was sold as new when it had been used as a service loaner or demonstrator. Called the dealer on Monday and they told me the sales manager would call me back on Tuesday to discuss this. I received no call back. No customer service whatsoever. More

