
Vandergriff Acura
Arlington, TX
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Poor score for buyer time I am not happy with the experience I had here. The salesperson Benny and saidi were wonderful. However when people agree on a price and then they chan I am not happy with the experience I had here. The salesperson Benny and saidi were wonderful. However when people agree on a price and then they change it you walk away. They then called back and a manager offered me $41,000 out the door. 3 days later they changed their mind and out it to $42,500. I will not be doing business here. I have bought my last 5 cars from the same dealership and salesperson in Oregon and now I was looking for one in Texas. I will look elsewhere now. More
Excellent Amanda and Bennett The customer service was awesome. Miss Amanda is very sweet and passionate to help the customers in every possible way. I really appreciate her effort The customer service was awesome. Miss Amanda is very sweet and passionate to help the customers in every possible way. I really appreciate her effort and gonna bring a gift for her next time. She deserves it. More
Great Buying Experience This was the first time visiting this dealership as I had previously purchased our other Acura vehicles from another FW Acura dealership so I wasn’t t This was the first time visiting this dealership as I had previously purchased our other Acura vehicles from another FW Acura dealership so I wasn’t too sure what to expect but after meeting and talking to Bryson Lau we were immediately put at ease with the whole negotiating process, which to be honest is not my favorite part about purchasing a new vehicle. He took the time to explain the details and answered all the questions we had with patience to make sure we were satisfied with the outcome. I would definitely recommend him for your next vehicle purchase. Great customer service skills indeed!! More
GREAT sales associate! My family and I came into Vandergriff Acura and were blown away by the service of Amanda Lewis! She had a fantastic personality and customer service s My family and I came into Vandergriff Acura and were blown away by the service of Amanda Lewis! She had a fantastic personality and customer service skills. She did everything in her power to insure we got the best deal on the car we wanted. I definitely recommend stopping by and letting Amanda take care of your car needs. More
Bryson and Jason - perfect - can’t walkout without buying We walked in just to see what would be a good vehicle for our family. We weren’t sure if we wanted to go with RDX or MDX and New or CPO and also not r We walked in just to see what would be a good vehicle for our family. We weren’t sure if we wanted to go with RDX or MDX and New or CPO and also not really firm on budget either. Bryson has lot of energy and patience, he walked us through different scenarios and helped us narrowing down to options that are going to fit for us. It’s not easy to go through all that process especially when we have two small kids with lots of questions. Bryson has the gift of great maturity and humor where he can patiently answer our questions and also questions our kids have. We walked in at around 11:30 AM and spent more than 6 hours to finalize what we think we need. Bryson didn’t get time for a proper lunch break but yet he maintained same energy and patience levels. Bryson helped us his best in getting a very good price. We never finalized a decision on the same day and we always take time and spend couple days making sure we are making right decision. We thought we need to do the same here. Then Bryson brought Jason into discussion, oh boy, both of them are a great team. They come up with options and explain those to you and you can’t walk out without buying one :-). We never bought one on the same day till we worked with Bryson and Jason. We don’t know what our next vehicle is going to be, but I don’t hesitate to see where Bryson and Jason are and go there to buy our next vehicle. Finance Manager - Preston - Great in getting everything straight, honest and fast. First time leasing and can’t ask for more when you have Bryson, Jason and Preston to walkout with a nice car. More
Superb customer service Needless, to say I’m partial to this dealership! Last week was my husband and I , 4th purchase from this dealership! Everyone, I encountered was genui Needless, to say I’m partial to this dealership! Last week was my husband and I , 4th purchase from this dealership! Everyone, I encountered was genuinely sincere about needs and wants! The customer service manager has a go getter attitude, way to go Mike Luong! I loved it. Wade was a pleasant salesman that had a great sense of humor. More
First Visit All I can say is Bryson is the best salesman I have come accross! He made us feel very important and went to bat for us. We had a price we wanted to s All I can say is Bryson is the best salesman I have come accross! He made us feel very important and went to bat for us. We had a price we wanted to stick to and he patiently helped us get there. And Thao Nguyen was our financial person and he was very good he promised us that it would only take a few minutes and it did. Even though it was 10:30 at night, he was still in very good mood. Awesome, Awesome, Awesome! More
Helped me get out of a bad auto loan/vehicle, into a new one Great salesperson. Very personable. He was able to help me get out of a bad "negative equity" auto loan into a new vehicle as seamless as possible. Great salesperson. Very personable. He was able to help me get out of a bad "negative equity" auto loan into a new vehicle as seamless as possible. Was a satisfactory experience! I will be back when ready to trade-in my wife's vehicle! Thanks again! More
My experience with Amanda I had a great experience with Amanda she was so knowledgeable and very patient with me! She was will to go the extra mile to help me find my dream car I had a great experience with Amanda she was so knowledgeable and very patient with me! She was will to go the extra mile to help me find my dream car! I would recommend her and the dealership to anyone i know! Best experience ever😍😍😍😍😍 More
Easy Car Buying Process...Gave Me Straight Facts Jonathan, and Mike Leoung are the Bomb. Mike gave the Facts Straight, and Gave us a Godfather Deal. We Had just left 2 Dealerships, and no one would g Jonathan, and Mike Leoung are the Bomb. Mike gave the Facts Straight, and Gave us a Godfather Deal. We Had just left 2 Dealerships, and no one would give us the Facts...just stringed us along. So I Greatly Appreciate This Team. More