Vandergriff Acura

New Car Experience We have worked with our sales person Wade West for 20 years and 8 Acuras. He makes the whole experience easy and pleasant. He thoroughly explains th We have worked with our sales person Wade West for 20 years and 8 Acuras. He makes the whole experience easy and pleasant. He thoroughly explains the whole process as we move through it. He has our best interest in mind. We know he goes to bat for us each time we work with him and we feel confident we get the best deal possible. More

Blake was great! Blake was very knowledgeable about the vehicle I was looking at and went above and beyond lining two with different interior colors up side by side so Blake was very knowledgeable about the vehicle I was looking at and went above and beyond lining two with different interior colors up side by side so I could make my final decision! I felt like he and Chris were very honest, upfront, and respectful. 5 stars, definitely recommend! More

Avoid Brian Smith Dealer lower price and call and texted first thing in morning to set up a 1:30pm apt. Brian put into system and sent me an invite. Drive was 39 mile Dealer lower price and call and texted first thing in morning to set up a 1:30pm apt. Brian put into system and sent me an invite. Drive was 39 miles away and when I was 5 miles from dealership, Brian, calls me stating that car was maybe being sold. Arrive 5 minutes later and confirmed sold. Bad business. Why make an appointment and sell car right from under it. Brian's response was oh well!!!!. More

Great customer service DayShawn was very patient and great at helping us make the deal work!!! Would recommend seeing him on your next car buying adventure. Great customer s DayShawn was very patient and great at helping us make the deal work!!! Would recommend seeing him on your next car buying adventure. Great customer service! More

Outstanding buying experience This is my third Acura from Vandergriff, where I've always had great buying experiences. Blake is by far the most knowledgeable and polite sales profe This is my third Acura from Vandergriff, where I've always had great buying experiences. Blake is by far the most knowledgeable and polite sales professional. I appreciated his patience and desire to make sure all of our questions were answered and that we were satisfied with our purchase. More

Relaxing Buying Experience Mr. West made my buying experience a very pleasant one. I went in trying to decide between the ILX and TLX. Mr. West explained each car and explaine Mr. West made my buying experience a very pleasant one. I went in trying to decide between the ILX and TLX. Mr. West explained each car and explained all the packages. What I loved is that when I thought I had made up my mind on the ILX and after doing a test drive felt like I just wanted to give the TLX a look. Mr. West didn't even blink he went and pulled a TLX around (in the rain) and let me test drive that one. I never felt pressured or rushed to make a decision. Overall, AWESOME customer service. I would recommend Vandergriff Acura and Mr. West in particular to all my friends. More

Don't bother with stopping here. Go somewhere else. Purchased a car and they did $300+ damage to the grill mounting the dealer plates. Their fix is to cover it up with a $30 license plate holder rather Purchased a car and they did $300+ damage to the grill mounting the dealer plates. Their fix is to cover it up with a $30 license plate holder rather than replace the grill. Advertised price wasn't actual price. They add on almost $2000 in ''dealer fees' once you get there. Go to another dealer. More

Pleasant Buying Experience with Kimberly Najera I purchased a certified MDX from Vandergriff in February 2019. Kimberly Najera did an outstanding job as my sales consultant and offered top notch cus I purchased a certified MDX from Vandergriff in February 2019. Kimberly Najera did an outstanding job as my sales consultant and offered top notch customer service. She was very responsive to my questions and inquiries after I left the dealership. Overall outstanding customer service. I would return to Vandergriff just to buy another car from Kimberly. More

Great Salesman! Jamonn Little is very special young man , my sister and I enjoyed him. He is very personable and very knowledge about what he does.. Any question we Jamonn Little is very special young man , my sister and I enjoyed him. He is very personable and very knowledge about what he does.. Any question we had he would answer or find some one who could. He a great asset to your company. Ms B. Jackson. More

Very happy with the service, particularly after the sale. We worked with Jamonn and the service was fantastic! I am in the military and was in the middle of a move back to the US from overseas. I only had 1 w We worked with Jamonn and the service was fantastic! I am in the military and was in the middle of a move back to the US from overseas. I only had 1 week in the DFW area. Jamonn helped us find THE car that we were looking for at the price that we needed. What followed was the most impressive. The car happened to have just been acquired by the dealership, so Jamonn helped us close on the car and then ensured that we were able to take it home with a scheduled date to return for the normal detailing/paint touch up that would typically occur when the dealership acquires a car. He personally managed the project to ensure that everything could happen in one day and that it would be complete in time for us to leave town and continue our move. His follow through was great and he stayed in touch and sent updates of the progress as we went. The most impressive part of this was that it all occurred after the sale of the car. I feel like he really put in effort and wen the extra mile to make sure that we were taken car of. I would seek out Jamonn to work with him again and highly recommend him to friends or family who were looking for a car. More