Vandergriff Acura

Short on facts; long on time Spent hours review cars online. We finally settled on an MDX. Looked for a local dealer with a good reputation. Vandergriff seemed to fit the criteria Spent hours review cars online. We finally settled on an MDX. Looked for a local dealer with a good reputation. Vandergriff seemed to fit the criteria. We made an appointment to see a specific car, at a specific time, with a specific salesperson. We arrived and met with our salesperson at 12:30. He could not find our car. We test drove a similar MDX and another make and model for comparison. We liked the MDX. Finally found the car we came to see and it was filthy. The salesperson said he would have it cleaned up and detailed for pickup the next day. Okay fine, we start the negotiations. They came in with a low price on our trade-in and a higher than advertised price for the car. The negotiations continued until we got the price we thought our trade-in was worth and the advertised Internet price for the car. Then we sat for over an hour waiting to talk to the finance guy. He showed us loans for over 10% interest. We were pre-qualified for 5%. After some searching, he was able to get the rate we knew we should have. All-in-all, the process took over 5 hours and that was with an appointment and a specific car and a loan pre-qualification. We are very disappointed in the staff. I would say I am impressed with the car, but I still don't know how to use all of the technology (because no one showed us how to use it). My biggest disappointment is that the car did not come with a spare tire. It was supposed to have a "repair kit" but that was missing. More

Outstanding Experience Start to Finish Vandergriff Acura is rightfully listed as a certified dealer by auto expert Jerry Reynolds and CarProUSA. Sales Manager Wesley Kammer and Senior Sale Vandergriff Acura is rightfully listed as a certified dealer by auto expert Jerry Reynolds and CarProUSA. Sales Manager Wesley Kammer and Senior Sales Representative Dan Naughton showed true concern and treated us very fairly during the purchase process. Their after purchase service program (as described to us) is just outstanding. Recommend this Acura dealership very highly. More

Amazing It was a great experience! Everyone was very helpful and able to help guide me in the right direction on the purchase of my new vehicle. It was a great experience! Everyone was very helpful and able to help guide me in the right direction on the purchase of my new vehicle. More

Good customer service Everything was thoroughly explained great service skill Dayshawn will return to the dealership because of my interaction with Dayshawn keep up the goo Everything was thoroughly explained great service skill Dayshawn will return to the dealership because of my interaction with Dayshawn keep up the good work thanks again. More

Excellent. Everything was thoroughly explained. Great service and skill. Will return. Kudos to Dayshawn who did not give up on me. Keep up the great work Everything was thoroughly explained. Great service and skill. Will return. Kudos to Dayshawn who did not give up on me. Keep up the great work More

Dayshawn made the process easy. I told Dayshawn about my schedule & What he was dealing with...he made it simple. I would return to the dealership because of my interactions with Da I told Dayshawn about my schedule & What he was dealing with...he made it simple. I would return to the dealership because of my interactions with Dayshawn. More

Excellent Customer Service. I call to see if your company service Suzuki. The information I received from Ms. Brook's was very informative. She was very professional and polite I call to see if your company service Suzuki. The information I received from Ms. Brook's was very informative. She was very professional and polite. More

Awesome experience Blake was very knowledgeable and friendly, loved his willingness to make sure I was comfortable and satisfied with my purchase! His attitude and bubbl Blake was very knowledgeable and friendly, loved his willingness to make sure I was comfortable and satisfied with my purchase! His attitude and bubbly personality was contagious! I’m telling all my family & coworkers about my awesome experience at Vandergriff Acura. Oh yeah - LOVE my RDX! Acura for life! More

Truthful and Honest sales This is the absolute best Acura dealer in the DFW area. My wife and I really enjoyed working with Wade West and Patrick Burns! If you are looking fo This is the absolute best Acura dealer in the DFW area. My wife and I really enjoyed working with Wade West and Patrick Burns! If you are looking for an Acura, go see Wade, Patrick, and the Vandergriff Acura team. More

Quick and easy Dayshawn was a pleasure to work with, he was very informative and easy to negotiate with. He was to the point and made the process feel very quick and Dayshawn was a pleasure to work with, he was very informative and easy to negotiate with. He was to the point and made the process feel very quick and easy! More