
Vandergriff Acura
Arlington, TX
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Max Coker made our buying experience wonderful We recently bought a new Acura RDX from Vandergriff in Arlington. Max Coker was recommended as a very good sales person and boy were they right. The e We recently bought a new Acura RDX from Vandergriff in Arlington. Max Coker was recommended as a very good sales person and boy were they right. The experience could not have been any better. Max was very knowledgable about the car , took the time to explain everything and and did so with NO pressure. Vandergriff Acura should be proud to have such a good sales person as Max Coker. I would strongly recommend anyone looking to buy or lease a vehicle that they ask for Max Coker, they will not be disappointed. Ken Hartman More
Life Safer I was looking for a used MDX after totaling mine. I spoke to Gary Vogel over the phone and he thought he might have exactly what I was looking for. I was looking for a used MDX after totaling mine. I spoke to Gary Vogel over the phone and he thought he might have exactly what I was looking for. How many times does one hear that and when you get there it has just sold but look at what came in! Of course a newer, more expensive model. Gary was exactly as on the phone. No hidden certification fees, tinted window fees, the price as quoted was the price it was. The car was perfect! One owner, 2013 MDX. Almost like the one I lost. Thank you Gary. I will buy my next car from him if he is still around in 10 years and my boyfriend has already stated he will buy his car from him. More
Great buying experience My sakes guy Gary Vogel was the best! I was purchasing to replace my car that had recently been totaled. He was very understanding and compassionate My sakes guy Gary Vogel was the best! I was purchasing to replace my car that had recently been totaled. He was very understanding and compassionate to my situation. He did everything to make the experience quick and was extremely knowledgeable of the vehicle. This was a better experience than my recent experience with Toyota. Thank you Gary and everyone at Vandergriff Acura. More
Never again This is by far the worst dealership in the country. They can't follow through with promises and try to ignore you and screw you every chance they get. This is by far the worst dealership in the country. They can't follow through with promises and try to ignore you and screw you every chance they get. If your buying a car from them don't let them promise you anything that is needed and not with the car at that moment (i.e. Touch up paint, second key) you with have to fight tooth and nail to get anything from them even with a receipt showing they owe it to you. I don't know how this place is still in business!!!!!! More
Excellent overall experience! I recently leased an RDX from Vandergriff Acura and had a wonderful experience. My sales rep was Max Coker. He was very helpful and personable. I rece I recently leased an RDX from Vandergriff Acura and had a wonderful experience. My sales rep was Max Coker. He was very helpful and personable. I recently got my Masters and he helped me find a monthly car payment that I could afford. Burl Thomas was my finance man and he was HILARIOUS and wonderful. I appreciated their work ethic and fantastic customer service!! More
Amazing service The people at vandergriff Acura always make my service experience a great one. The staff is always so friendly and while I have an Acura much closer t The people at vandergriff Acura always make my service experience a great one. The staff is always so friendly and while I have an Acura much closer to where I live I prefer this location above all others. More
New in Town I recently purchased a Acura TL and moved to this area from out of state. I wanted to find a dealership that could service my vehicle and that I could I recently purchased a Acura TL and moved to this area from out of state. I wanted to find a dealership that could service my vehicle and that I could feel very confident in. Vandergriff Acura will surely be my go to. The service department is A-1 first class all the way. If you need any Acura needs met go here and ask for Kimberly in service...she was amazing. More
Acura safety recall I brought the car in for an airbag safety recall and the adviser found there is another recall for the car and he had it done on the same day. He is I brought the car in for an airbag safety recall and the adviser found there is another recall for the car and he had it done on the same day. He is very informative about the service that needs to be complete for the car. More
Lack of professionalism Courteous to sale. After the sale, they don't care about their customers. BAD experience, LIARS!! They don't honor their promises. I am very disappoin Courteous to sale. After the sale, they don't care about their customers. BAD experience, LIARS!! They don't honor their promises. I am very disappointed with the treatment I received. No managers to talk to.The person that "helps (me desgració)" me buying the car is not working anymore and no one cares about follow up with some items that were pending. Esther Hernandez More
Wonderful Service The staff was very courteous, quick and prompt. I brought my car in for an oil leak. The staff analyzed the issue and determined there was no major The staff was very courteous, quick and prompt. I brought my car in for an oil leak. The staff analyzed the issue and determined there was no major problem. They cleaned out the affected areas and sent me away without any charge !!! More