
Vandergriff Acura
Arlington, TX
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Great car buying experience The most professional, friendly, and courteous dealership I've ever dealt with. From the initial contact on their website, to the Test Drive, to the The most professional, friendly, and courteous dealership I've ever dealt with. From the initial contact on their website, to the Test Drive, to the 'After Sale' follow up. Max was Great! Joel too. And the rest of the staff was so friendly. Stephen Gray More
Best Buying Experience Ever!!! Michael - Trophy Club I can say that my experience with Vandergriff was the best buying experience I have ever had buying a car. They came with an aggressive offer up front I can say that my experience with Vandergriff was the best buying experience I have ever had buying a car. They came with an aggressive offer up front and did not play games. I laid out how I was going to handle the buying process and they listened to me assisted me with my shopping process. Thanks to everyone at Vandergriff!!!! More
Great deals and great service I initially found a great deal on an Acura MDX lease on their website. Even though there are 2 other Acura dealerships much closer to me I traveled 1. I initially found a great deal on an Acura MDX lease on their website. Even though there are 2 other Acura dealerships much closer to me I traveled 1.5 hours to get that deal because the closer ones in dallas could not match what Vandergriff was offering. I contacted them and Patrick Burns responded right away. I am very picky and very detailed and Patrick took the time and promptly and patiently answered many of my questions over email. I was very suspicious of the deal but once I had all of my questions answered and once I showed up at the dealership they proved to me that they are very honest and provide great service. When I drove over to Vandergriff, Kenny Le showed me several different cars and answered all of my questions and then the signing of the paperwork was a breeze after that, they gave me exactly the deal they described over email and not a penny more. The dealership also threw in some great extras for no extra charge. Kyle Hudson also dropped by several times through the process to make sure I was properly taken are of. Great service, I am very excited about the deal and the new car! More
Max Coker After my last vehicle purchase at a competing Acura dealership, which was horrible, I was not looking forward to my next purchase. WOW, I was amazed After my last vehicle purchase at a competing Acura dealership, which was horrible, I was not looking forward to my next purchase. WOW, I was amazed from the moment I walked into Vandergriff Acura. Max Coker walked up to me and introduced himself. I was immediately expecting a smooth talking, aggressive sales pitch. Oh no, just the opposite. At that point I decided to take Max for a ride, or several rides since I was having such a good time!!! I kept him out quite late. At the end of my 3-hour visit I was expecting the dreaded sales pitch, but NO. Max shook my hand and offered any assistance he could give me to help me decide which vehicle, if any, would make me happy, and we said good night. I went back into Vandergriff Acura the next evening and again took Max for a few test drives. I was ready for another evening of fun. I can't begin to tell you what a fantastic experience I had with Max, and managers Steve and Wes. I did buy a car and am 100% pleased with my choice. If you want an experience that is like non-other, PLEASE, PLEASE walk through those doors and ask for Max. This is coming from a woman looking for Red Flags. I promise, you won't find a Red Flag with Max Coker. A FANTASTIC TEAM OF PROFESSIONALS. I have no idea what I am going to do this evening! More
Excellent customer service I went in to buy a certified preowned car. I got a beautiful 2017 Acura TLX. All handled on the phone, quoted exactly as the final paperwork said. A I went in to buy a certified preowned car. I got a beautiful 2017 Acura TLX. All handled on the phone, quoted exactly as the final paperwork said. Alex brought me the car and demonstrated all the features. Test drive the car and signed the papers in less than an hour. Please ask for Alex as you will not be disappointed. Thank you John and Alex you have a loyal Acura customer. More
Perry Coy This is my first time buy a car on my own since my divorce. A friend of my referred this young man to me, when I told her about the car on your websit This is my first time buy a car on my own since my divorce. A friend of my referred this young man to me, when I told her about the car on your website. Mr. Coy was very nice and he knew all about the car that I test drove. They worked out a good deal for me and the sell of the care was his first. Thank you, Mr. Coy for making the purchase of my 2016 Acura TLX a new start to my great! More
Michael nguyen Michael nguyen.. not much needed to be said. He checked on everything and everyone. If you had a team like that. I don't know why anyone would go anyw Michael nguyen.. not much needed to be said. He checked on everything and everyone. If you had a team like that. I don't know why anyone would go anywhere else. Good job acura make him train you other advisors. More
Great Customer Service! As a first time car buyer I was more than nervous to go into the dealership and walk out feeling like I got ripped off. The stories I hear about gruel As a first time car buyer I was more than nervous to go into the dealership and walk out feeling like I got ripped off. The stories I hear about grueling paperwork and shady salesmen definitely made me cautious. But I am so glad that I went to Vandergriff Acura and that Max Coker was able to help me get a great car! I had zero credit and no down payment other than a car with nearly 200,000 miles on it. I was so scared that I either wouldn't get approved for a car or that my payments would be astronomical. Max got in touch with me before I even made a trip out to discuss options, he sent me links to cars that he thought might fit my needs and budget and didn't try to pursuade me to get a car I didn't love. In the end he was able to get me more than what I was expecting for my trade in and got me into a great reliable safe car that fit within my budget! He explained everything to me in a way I could understand, which was very helpful! He was so accommodating and patient with my indecisiveness and many questions. I could not have asked for a better experience, I am beyond grateful for his assistance and so impressed with the level of service we received. I will be referring all of my friends to Max! More
Vandergriff is the best! Service, ethics, value, and expediency. This is my customer experience at Vandergriff Acura. I am a Customer for life! These folks don't disappoint! Service, ethics, value, and expediency. This is my customer experience at Vandergriff Acura. I am a Customer for life! These folks don't disappoint! Jason Nichols More
They treat you like family We started the buying process back in December, but because we don't live near the metroplex we were willing to wait until everything was right. We've We started the buying process back in December, but because we don't live near the metroplex we were willing to wait until everything was right. We've been Acura owners for years, so we knew we loved the product, we just needed to get the best deal. From the very start Vandergriff Acura gave us the best price and the best customer service. They made us feel at home and comfortable! Were happy to be part of the Vandergriff family! Thanks Adam and Patrick! More